MES Lead
Insight Global
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Job summary
Insight Global is seeking an Operations Lead – MES to drive the day-to-day deployment, administration, adoption, and operational support of the MES for Phoenix-area manufacturing. You will serve as the primary liaison between Manufacturing Operations, Quality, Engineering, Training, Logistics, and the Digital Systems Integration organization.
In this role, you will ensure MES configuration, usability, reporting integrity, and cross-functional adoption while maturing MES capabilities during
Qualifications
- 5–8+ years of experience supporting MES in manufacturing environments.
- Experience participating in MES implementation, deployment, or administration activities.
- Strong understanding of manufacturing workflows, production operations, and quality processes.
- Excellent communication and stakeholder management abilities.
Responsibilities
- Lead deployment and operational readiness of the MES across manufacturing areas.
- Coordinate system implementation, UAT, Go-live, and configuration validation; map processes and workflows.
- Own day-to-day MES data integrity including work orders, build records, and traceability.
- Drive user onboarding and workflow adoption; partner with operators, trainers, engineers, and quality teams.
- Maintain MES governance and documentation, test scripts, and change control.
Skills
Tools
Job description
Job Description
Position Summary
The Operations Lead – Manufacturing Execution Systems (MES) is responsible for the day-to-day implementation, administration, adoption, and operational support of the Manufacturing Execution System supporting Phoenix manufacturing operations.
This role serves as the operational owner of MES execution and acts as the primary liaison between Manufacturing Operations, Quality, Engineering, Training, Logistics, and the Digital Systems Integration organization. The Operations Lead ensures the MES platform is configured, maintained, and utilized in a manner that supports production objectives, workforce effectiveness, quality compliance, and operational visibility.
Working under the direction of the Operations Manager – Digital Systems Integration, this role is responsible for translating business processes into executable MES workflows while ensuring system usability, data accuracy, reporting integrity, and cross-functional adoption.
The Operations Lead will play a critical role during facility stand‑up, Assembly launch, and subsequent Fabrication activation by ensuring MES capabilities mature alongside operational requirements.
- Support deployment and operationalization of the selected Manufacturing Execution System.
- Coordinate activities related to:
- System implementation
- User acceptance testing (UAT)
- Go-live preparation
- Configuration validation
- Process mapping
- Workflow deployment
- Operational readiness assessments
- Ensure MES workflows align with approved production processes and operating procedures.
- Support successful transition from implementation to sustained operations.
- Work directly with operational stakeholders to align MES functionality with production requirements.
- Support MES integration across:
- Fabrication Operations
- Assembly Operations
- Quality Operations
- Material Flow Processes
- Inventory Transactions
- Production Reporting
- Ensure business processes are accurately represented within the system.
- Identify opportunities to eliminate manual processes and improve workflow efficiency.
- Own day-to-day oversight of production transaction integrity.
- Monitor and support:
- Work order transactions
- Build records
- Production completions
- Material consumption reporting
- Traceability requirements
- Operator transactions
- Exception management
- Ensure production data remains complete, accurate, and audit-ready.
- Serve as the primary operational point of contact for MES-related user support.
- Partner with:
- Production Supervisors
- Manufacturing Leads
- Trainers
- Engineers
- Quality Teams
- Support:
- User onboarding
- Workflow adoption
- Troubleshooting
- Process compliance
- Best practice development
- Drive continuous improvement in user engagement and system utilization.
- Ensure MES workflows support quality requirements.
- Coordinate implementation and administration of:
- Quality checkpoints
- Digital inspections
- Defect recording
- Non-conformance workflows
- Product genealogy
- Serial number traceability
- Audit reporting
- Partner with Quality stakeholders to ensure compliance requirements are supported within the platform.
- Support development and administration of MES-related reporting solutions.
- Monitor:
- Production throughput
- Labor productivity
- Work order performance
- Process cycle times
- Quality performance
- Operational KPIs
- Collaborate with Reporting Analysts and Business Intelligence teams to ensure reporting accuracy and usability.
- Manage MES-related operational issues from identification through resolution.
- Coordinate:
- Incident tracking
- Issue prioritization
- Root cause investigations
- Corrective actions
- Enhancement requests
- Vendor escalations
- Maintain visibility into open issues and provide regular status updates to DSI leadership.
- Develop recommendations for system enhancements and process improvements.
- Initial Operational Focus
- Assembly is expected to be the first major operational activation area.
- The MES Lead will support:
- Assembly workflow configuration
- Production routing definition
- Operator transaction design
- Build record requirements
- Quality checkpoints
- Work instruction integration
- Reporting validation
- Partner closely with Assembly leadership during launch activities to validate workflow effectiveness and identify improvement opportunities.
- Following Assembly activation, support MES expansion into Fabrication operations.
- Coordinate:
- Advanced production workflows
- Fabrication routing logic
- Manufacturing reporting requirements
- Material traceability practices
- Process-specific data collection
- Ensure lessons learned during Assembly deployment are incorporated into Fabrication implementation.
- Maintain and support:
- MES process documentation
- User procedures
- Configuration documentation
- Test scripts
- Change control records
- Workflow diagrams
- Participate in governance reviews and change management activities.
- Support compliance with program documentation standards.
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
- 5–8+ years of experience supporting Manufacturing Execution Systems in manufacturing, industrial, semiconductor, electronics assembly, or data center manufacturing environments
- Experience participating in MES implementation, deployment, or administration activities
- Strong understanding of:
- Manufacturing workflows
- Production operations
- Work order management
- Quality processes
- Product traceability
- Production reporting
- Experience supporting cross-functional manufacturing organizations
- Strong analytical and problem-solving skills
- Excellent communication and stakeholder management abilities
Excellent communication and stakeholder management abilities Preferred Qualifications
- Experience with one or more of the following:
- Critical Manufacturing MES
- Siemens Opcenter
- Rockwell FactoryTalk
- SAP ME
- Apriso
- Ignition
- Tulip
- Epicor MES
- Experience supporting:
- Data Center Manufacturing
- Semiconductor Manufacturing
- Advanced Manufacturing
- Electronics Assembly
- Hyperscale Infrastructure Programs
- Preferred technical experience:
- ERP integrations
- PLM integrations
- Power BI reporting
- SQL reporting environments
- Digital work instructions
- Manufacturing analytics
- Lean, Six Sigma, PMP, or related operational excellence certifications are highly desirable.
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