Merchant Solutions Advisor - Field-Based

Bank of America; United States; On-site; USD 92,000 - 123,000; Full time

Benefits offered by this job

Discretionary incentive eligible

Annual discretionary plan

Benefits eligible

Job summary

Bank of America seeks a Merchant Specialist to advise clients on payment solutions and grow the firm’s merchant portfolio through proactive engagement and cross-functional collaboration. The role requires travel to meet clients and partners in person, deliver proposals, and maintain a strong sales pipeline.

Ideal candidates have 2+ years in payments and direct sales, with deep knowledge of digital payments and merchant services.

Qualifications

• 2+ years of Payments industry experience.
• 2+ years of direct sales experience.
• Expert knowledge of Digital Payments/Receivables, Merchant, or Treasury solutions.
• Proven experience cultivating and strengthening client and business partner relationships.
• Demonstrated ability to work independently with minimal supervision toward the achievement of personal and team goals.
• Demonstrated effective communication skills, including written, oral and presentation skills.
• Effective planning, prioritization, and time management skills.
• Ability to quickly learn various product solutions.
• Strong analytical and organizational skills.

Responsibilities

• Leverage consultative sales process and knowledge of various industries to identify clients' needs.
• Recommend solutions that meet clients' needs with a focus on more complex opportunities and solutions.
• Achieve sales and revenue goals while balancing operational excellence, risk management, and client experience expectations, maintaining accurate records and adhering to SLAs.
• Build meaningful relationships and collaborates with internal partners to provide subject matter expertise on merchant payment processing pricing, software, gateways, and security.
• Identify opportunities proactively and develops a pipeline for sales opportunities with internal partners and clients.
• Act as a champion for clients by connecting expertise across the company to help them achieve their goals.
• Establish relationships with associations and vendor partners and adapts to an ever-changing payment processing environment.
• Independently identify sales opportunities from the bank’s portfolio of clients.

Skills

Payments experience

Sales experience

Relationship management

Independent work

Communication skills

Time management

Analytical skills

Fast learner

Education

High School Diploma / GED

Job description

Bank of America seeks a Merchant Specialist to advise clients on payment solutions and grow the firm’s merchant portfolio through proactive engagement and cross-functional collaboration. The role requires travel to meet clients and partners in person, deliver proposals, and maintain a strong sales pipeline.

Ideal candidates have 2+ years in payments and direct sales, with deep knowledge of digital payments and merchant services.