Merchant Solutions Consultant

National Black MBA Association; Denver, Northern (CO, KY); Hybrid; USD 92,000 - 123,000; Full time

Job summary

Bank of America seeks a Merchant Specialist to advise clients on payments solutions, grow the client base, and collaborate with Business Banking Relationship Managers. This role travels to in-person meetings with clients and partners.

You will manage a strong pipeline, prepare product proposals, and renew contracts, using Bank of America Merchant Services and Clover platforms.

Minimum education: High School Diploma; 2+ years in payments sales; strong communication and analytical skills.

Qualifications

• 2+ years of Payments industry experience.
• 2+ years of direct sales experience.
• Expert knowledge of Digital Payments/Receivables, Merchant, or Treasury solutions.
• Proven experience cultivating and strengthening client and business partner relationships.
• Demonstrated ability to work independently with minimal supervision toward the achievement of personal and team goals.
• Demonstrated effective communication skills, including written, oral and presentation skills.
• Effective planning, prioritization, and time management skills.
• Ability to quickly learn various product solutions.
• Strong analytical and organizational skills.

Responsibilities

• Leverage consultative sales process and knowledge of various industries to identify clients' needs.
• Recommend solutions that meet clients' needs with a focus on more complex opportunities and solutions.
• Achieve sales and revenue goals while balancing operational excellence, risk management, and client experience expectations, maintaining accurate records and adhering to Service Level Agreements.
• Build meaningful relationships and collaborates with internal partners to provide subject matter expertise on merchant payment processing pricing, software, gateways, and security.
• Identify opportunities proactively and develops a pipeline for sales opportunities with internal partners and clients.
• Act as a champion for clients by connecting expertise across the company to help them achieve their goals.
• Establish relationships with associations, centers of influence, and vendor partners and adapts to an ever‑changing payment processing environment.
• Independently identify sales opportunities from the bank’s portfolio of clients.

Skills

Account Management

Business Development

Client Solutions Advisory

Portfolio Management

Relationship Building

Client Management

Portfolio Analysis

Prospecting

Referral Identification

Referral Management

Business Acumen

Consulting

Customer and Client Focus

Fiscal Responsibility

Pipeline Management

Education

High School Diploma / GED / Secondary School or equivalent

Tools

Clover platform

Banking Merchant Services

Fiserv Clover

Job description

Bank of America seeks a Merchant Specialist to advise clients on payments solutions, grow the client base, and collaborate with Business Banking Relationship Managers. This role travels to in-person meetings with clients and partners.

You will manage a strong pipeline, prepare product proposals, and renew contracts, using Bank of America Merchant Services and Clover platforms.

Minimum education: High School Diploma; 2+ years in payments sales; strong communication and analytical skills.