Merchant Services Onboarding & Implementations Lead

Jobtailor; Arizona; On-site; USD 140,000 - 190,000; Full time

Job summary

Jobtailor is seeking an executive to oversee Merchant Services Implementation and Product Setup Operations, and to lead the Operations Implementation team through client onboarding. You will establish timelines and manage escalations to ensure high-quality outcomes across initiatives.

The role also includes developing and implementing business unit strategies, acting as a strategic advisor on transformation efforts, and identifying operational risks while driving process improvements with

Qualifications

• 7+ years of Business Execution, Implementation, or Strategic Planning experience.

Responsibilities

• Oversee Merchant Services Implementation and Product Setup Operations.
• Manage Operations Implementation team and client onboarding.
• Establish timelines and manage escalations for high-quality outcomes.
• Develop and implement business unit strategies.
• Serve as a strategic advisor on transformation efforts.
• Identify, assess, and mitigate operational risks.
• Execute process improvement opportunities.
• Partner with stakeholders to deliver solutions.
• Define OKRs and KPIs to measure success.
• Serve as a subject matter expert in onboarding and implementation processes.

Skills

Business Execution

Implementation Management

Strategic Planning

Data Analytics

Leadership

Stakeholder Partnership

Client Onboarding

Tools

MS Office Suite

PowerPoint

Word

Excel

Job description

Jobtailor is seeking an executive to oversee Merchant Services Implementation and Product Setup Operations, and to lead the Operations Implementation team through client onboarding. You will establish timelines and manage escalations to ensure high-quality outcomes across initiatives.

The role also includes developing and implementing business unit strategies, acting as a strategic advisor on transformation efforts, and identifying operational risks while driving process improvements with