Merchant Operations Assistant

Family Dollar; Chesapeake (VA); On-site; USD 28,000 - 34,000; Full time

Job summary

Family Dollar in Chesapeake, VA is seeking a Merchant Assistant to support buyers in a fast-paced retail environment. You will act as a liaison between the buying team and internal/external partners, handling supplier setup, SKU creation, order creation, billing, and customer support as part of end-to-end merchandising processes.

The role emphasizes organization, clear communication, and teamwork. You will manage sample and ticketing processes, use DemandTec as needed, and contribute to monthly

Qualifications

• High school diploma or equivalent required.
• College degree preferred.
• Microsoft Office experience required.
• Retail experience preferred.

Responsibilities

• Become a subject matter expert in your business category.
• Cultivate and maintain relationships with your buying team, fellow MAs, and cross-functional partners.
• Kick off supplier set up in our system through written communication with vendors.
• Write bulk fashion orders and make modifications including delivery extensions, cancellations, cost updates, case pack changes, and UPC changes.
• Own SKU setup and maintenance within your business category and vet supplier forms for completeness and accuracy.

Skills

Strong communication

Team player

Time management

Prioritization

Independent worker

Education

High school diploma or equivalent

College degree preferred

Tools

Microsoft Office

Job description

Family Dollar in Chesapeake, VA is seeking a Merchant Assistant to support buyers in a fast-paced retail environment. You will act as a liaison between the buying team and internal/external partners, handling supplier setup, SKU creation, order creation, billing, and customer support as part of end-to-end merchandising processes.

The role emphasizes organization, clear communication, and teamwork. You will manage sample and ticketing processes, use DemandTec as needed, and contribute to monthly