Merchant Maintenance Specialist I

Maverick Payments; The Woodlands (TX); On-site; USD 30,000 - 34,000; Full time

Benefits offered by this job

Health insurance

Vision insurance

Dental insurance

Paid time off

Job summary

Maverick Payments is seeking a Merchant Maintenance Representative I to handle merchant maintenance and support tasks, including account changes, ticket and email requests, and data updates. You will manage the daily queue and ensure accurate records while coordinating with partners and staff.

The role emphasizes precise data entry, compliance with policy, and timely completion of workload in a fast-paced, family-like environment in the Greater Houston or Los Angeles areas.

Qualifications

• High School Diploma or equivalent is required.
• Some college or college degree is preferred.
• Experience with data entry is preferred.

Responsibilities

• Reviewing daily assignment queue for ticket handling.
• Accurate and efficient handling of merchant and agent ticket and email requests, including status updates, bank changes, pricing changes and maintenance updates.
• Ensuring proper and accurate records are kept according to company policy.
• Communicate with partners and staff to complete and coordinate maintenance requests.
• Data entry for corrections, actions items and updates.
• Handle data sensitive maintenance requests.
• Participate in department projects and assignments.
• Ensure workload completion daily.
• Perform other duties as assigned.

Skills

Data entry

Education

High School Diploma or equivalent

Some college or college degree

Job description

Maverick Payments is seeking a Merchant Maintenance Representative I to handle merchant maintenance and support tasks, including account changes, ticket and email requests, and data updates. You will manage the daily queue and ensure accurate records while coordinating with partners and staff.

The role emphasizes precise data entry, compliance with policy, and timely completion of workload in a fast-paced, family-like environment in the Greater Houston or Los Angeles areas.