Merchant Maintenance Rep I

Maverick Payments; The Woodlands (TX); Sur place; USD 30 000 - 34 000; Plein temps

Avantages offerts par ce poste

Health insurance

Vision insurance

Dental insurance

Paid time off

Résumé du poste

Maverick Payments is seeking a Merchant Maintenance Representative I to handle merchant maintenance and support tasks, including account changes, ticket and email requests, and data updates. You will manage the daily queue and ensure accurate records while coordinating with partners and staff.

The role emphasizes precise data entry, compliance with policy, and timely completion of workload in a fast-paced, family-like environment in the Greater Houston or Los Angeles areas.

Qualifications

• High School Diploma or equivalent is required.
• Some college or college degree is preferred.
• Experience with data entry is preferred.

Responsabilités

• Reviewing daily assignment queue for ticket handling.
• Accurate and efficient handling of merchant and agent ticket and email requests, including status updates, bank changes, pricing changes and maintenance updates.
• Ensuring proper and accurate records are kept according to company policy.
• Communicate with partners and staff to complete and coordinate maintenance requests.
• Data entry for corrections, actions items and updates.
• Handle data sensitive maintenance requests.
• Participate in department projects and assignments.
• Ensure workload completion daily.
• Perform other duties as assigned.

Connaissances

Data entry

Formation

High School Diploma or equivalent

Some college or college degree

Description du poste

Exciting Opportunities atMaverick Payments!

Join our fast-paced, growing company and further your career withMaverick Payments,where you can thrive, your ideas are valued, and your colleagues feel more like family than coworkers!

About Us:

Maverick Paymentsis a family-owned and privately held full-service payment provider. Located in Calabasas, California,Maverickhas created innovative technology designed for sales organizations, such as ISO’s and ISV’s, looking to monetize payments by reselling our white-labeled payments stack. Our payment products include merchant acquiring services, a proprietary gateway, ACH processing, fraud & chargeback tools, analytics, and other value-add services. Maverick’s team includes underwriting, risk management, compliance & legal, technology & product development, on-boarding, customer support, information technology, and more.

About the Position:

Under the direction of the Manager, the Merchant Maintenance Representative I is responsible for merchant maintenance and support services including account changes, ticket, and request management.

• Reviewing daily assignment queue for ticket handling
• Accurate and efficient handling of merchant and agent ticket and email requests, including but not limited to, status updates, bank changes, pricing changes and miscellaneous maintenance updates.
• Ensuring proper and accurate records are kept according to company policy.
• Communicate with partners and staff members as necessary to complete and coordinate maintenance requests.
• Data entry as required for completing corrections, action items and updates.
• Data sensitive maintenance requests.
• Department related projects and assignments.
• Ensuring workload completion on a daily basis as assigned.
• Other duties as assigned

Qualifications:

• High School Diploma or equivalent.

Preferred:

• Some college or college degree.
• Experience with data entry

What We Offer:

• Competitive Salary, Bonuses and Incentives.
• Comprehensive employer sponsored health, vision, and dental insurance programs.
• Paid time off, Paid Sick and Paid Holidays.
• 401K plan with up to a 4% matching contribution.
• Commitment to Career Development and Advancement.
• Employee Recognition Programs & Company Sponsored Events
• Vibrant Office Culture, Team Building, Birthdays, Work Anniversaries, Snacks, and more!

Pay Range: $22 - $25/hr.

This position will consider candidates to report on site in the Greater Houston or Los Angeles, areas.