Merchant Consultant - Bilingual in Chinese

Universal Processing; San Jose (CA); Vor Ort; USD 50.000 - 56.000; Vollzeit

Benefits dieser Stelle

Medical, vision & dental insurance

Generous PTO

401k

Uncapped commissions

Bonuses

Zusammenfassung

Universal Processing in the United States is hiring a mid-level Merchant Consultant to drive new client acquisition and deliver tailored payment solutions. You will be the brand ambassador, leading meetings, presenting offerings, and guiding clients through pricing and terms.

A goal-driven, resilient, people-oriented candidate thrives in this role. The position offers on-site work in the San Jose area, a paid month-long training period, and benefits including medical, vision, dental, 401k, PTO,

Qualifikationen

• Must be authorized to work in the US at the time of hire. We are an E-Verify employer.
• Native or fluent proficiency in Chinese is required; read/write Chinese.
• High school degree or equivalent required; Bachelor’s degree preferred.
• 2–4 years of sales and/or customer service experience required.
• Previous experience in the Merchant Service industry is an asset.
• Strong communication skills, critical thinking, detail-oriented, and analytical abilities.
• Able to work independently and driven by results.

Aufgaben

• Generates leads, cold-calls, and prospects potential clients.
• Conducts in-person meetings to determine customer needs, presents payment solutions.
• Performs pricing analysis by assessing client statements and initiates proposals.
• Follows up with potential merchants by reviewing products, features, benefits, and terms.
• Closes sales in a timely and effective manner.
• Navigates lead sources; develops and maintains new sources.
• Develops new sales opportunities within the existing client base.
• Builds and maintains relationships with referrals and affiliates.
• Creates and develops marketing programs to increase sales.

Kenntnisse

Chinese (Mandarin)

Sales experience

Customer service

Communication skills

Ausbildung

High school diploma

Bachelor’s degree in Business or related field

Jobbeschreibung

This role is intended for Chinese fluent speakers. Are you ready to go uP?

• We are named in Top Workplaces NYC for 2021, 2024, and 2026!
• We are one of the winners of USPAACC’s Fast 100 Asian American Business awards
• We are recognized as one of the Top 5000 in Inc. Magazine’s Fastest Growing Private Companies
• We were a finalist for Best ISO of the Year by ETA in 2024
• We were awarded as a Growth Accelerator on the CO-100, an exclusive list that the U.S. Chamber of Commerce recognizes as America's top 100 small and medium sized businesses

Want to learn more about our company events?

Why Should You Join Universal Processing?

• You want to work at a minority owned Fintech company that empowers small to medium-sized businesses
• You are passionate to serve and support our local community and their growth
• You are given one month on-the-job paid training
• You get medical, vision, and dental coverage, generous PTO, and 401k
• You earn uncapped commission and generous bonuses

Compensation

This is an exempt position, with a monthly salary of$4,500during the probationary period. Upon successful completion of the probationary period, the base rate will increase to$5,000per month.

Role Summary

The Merchant Consultant role serves as the first point of contact to our clients. You will be the brand ambassador to our company by introducing the business solutions weprovide to the clients. An ideal candidate will be goal-driven, resilient, and people oriented. This is a mid-level sales position.

Responsibilities

• Generates leads, cold-calls, and prospects potential clients.
• Conducts in-person meetings to determine customer needs, presents customized payment, merchant financing and marketing solutions.
• Performs pricing analysis by assessing clients’ payment processing statement, and initiates proposals accordingly.
• Follows up with potential merchants by reviewing products and services features, benefits, and terms.
• Closes sales in a timely and effective manner.
• Navigates potential lead sources; develops and maintains new lead sources.
• Develops new sales opportunities within the existing client base.
• Builds and maintains relationships with referrals and affiliates.
• Creates and develops marketing programs to increase sales.

Qualifications

• Must be authorized to work in the US at the time of hire. We are an E-Verify employer!
• Native or fluent proficiency in Chinese is required; must be able to read and write.
• High school degree or equivalent required; Bachelor’s degree in Business, Business Administration, Communications, Finance, or related field is preferred.
• 2-4 years of sales and/or customer service experience required.
• Previous experience in the Merchant Service industry is an asset.
• Strong communication skills, critical thinking, detail-oriented, and analytical abilities.
• Strong desire to succeed in a competitive market and self-motivated.
• Able to work independently and driven by results.

Our team is growing, we are hiring multiple positions on an ongoing basis.

About uP

Since 2003, Universal Processing has dedicated itself to growing the unique needs of small and medium-sized businesses by putting people before profits. Differentiated from the major credit card processing providers, UP’s consultants and support team speak the languages its clients speak, and the business focuses on ingenious customer service, care, support, and reasonable pricing. Today, the Company successfully serves 22,000 clients across the nation. Within 10 years of business, the Company emerged as one of the fastest-growing payments processing companies in the U.S. Nominated as the best ISO of 2024 by ETA and awarded as a Growth Accelerator in CO-100, the Company is soon to become the second AAPI owned payment processor company in US history. In February 2024, Universal Processing changed its branding to Let’s Go uP, to commemorate its legacy and evolution.

At Let’s Go uP, we are an equal employment opportunity employer.

To learn more, please visit us at: https://letsgoup.com.

Let's Go uP Together!