Merchant Consultant

Universal Processing; San Jose (CA); On-site; USD 50,000 - 56,000; Full time

Benefits offered by this job

Medical, vision, dental coverage

Generous PTO

401k

Uncapped commission

Job summary

Universal Processing is seeking a Merchant Consultant in the San Jose area to act as the brand ambassador, presenting payment, merchant financing, and marketing solutions to clients. This exempt, full-time role offers on-target earnings through uncapped commissions, with a starting probationary salary and a higher rate after completion.

The ideal candidate will have 2–4 years in sales or customer service, bilingual English plus another language, and a driven, independent work style.

Qualifications

• 2–4 years of sales and/or customer service experience.
• Bilingual in English and a second language; reading/writing in both.
• Authorized to work in the US; E-Verify employer.

Responsibilities

• Generates leads, cold-calls, and prospects potential clients.
• Conducts in-person meetings to determine customer needs and presents solutions.
• Performs pricing analysis by assessing clients’ payment processing statements and initiates proposals.
• Follows up with potential merchants by reviewing product features, benefits, and terms.
• Closes sales in a timely and effective manner.
• Develops new sales opportunities within the existing client base.
• Builds relationships with referrals and affiliates.
• Creates and develops marketing programs to increase sales.

Skills

Sales experience

Bilingual

Strong communication

Self-motivated

Independent worker

Education

High school diploma or equivalent

Bachelor's degree preferred

Job description

Are you ready to go uP?

• We are named in Top Workplaces NYC for 2021, 2024, and 2026!
• We are one of the winners of USPAACC’s Fast 100 Asian American Business awards
• We are recognized as one of the Top 5000 in Inc. Magazine’s Fastest Growing Private Companies
• We were a finalist for Best ISO of the Year by ETA in 2024
• We were awarded as a Growth Accelerator on the CO-100, an exclusive list that the U.S. Chamber of Commerce recognizes as America's top 100 small and medium sized businesses

Want to learn more about our company events? Click here: Universal Processing Company Events

Why Should You Join Universal Processing?

• You want to work at a minority owned Fintech company that empowers small to medium-sized businesses
• You are passionate to serve and support our local community and their growth
• You are given one month on-the-job paid training
• You get medical, vision, and dental coverage, generous PTO, and 401k
• You earn uncapped commission and generous bonuses

Compensation

This is an exempt position, with a monthly salary of $4,500during the probationary period. Upon successful completion of the probationary period, the base rate will increase to $5,000per month.

Role Summary

The Merchant Consultant role serves as the first point of contact to our clients. You will be the brand ambassador to our company by introducing the business solutions weprovide to the clients. An ideal candidate will be goal-driven, resilient, and people oriented. This is a mid-level sales position.

A Work Day of a Merchant Consultant

Responsibilities

• Generates leads, cold-calls, and prospects potential clients.
• Conducts in-person meetings to determine customer needs, presents customized payment, merchant financing and marketing solutions.
• Performs pricing analysis by assessing clients’ payment processing statement, and initiates proposals accordingly.
• Follows up with potential merchants by reviewing products and services features, benefits, and terms.
• Closes sales in a timely and effective manner.
• Navigates potential lead sources; develops and maintains new lead sources.
• Develops new sales opportunities within the existing client base.
• Builds and maintains relationships with referrals and affiliates.
• Creates and develops marketing programs to increase sales.

Qualifications

• Must be authorized to work in the US at the time of hire. We are an E-Verify employer!
• Bilingual proficiency in English and a second language is required; must be able to read and write in both languages.
• High school degree or equivalent required; Bachelor’s degree in Business, Business Administration, Communications, Finance, or related field is preferred.
• 2-4 years of sales and/or customer service experience required.
• Previous experience in the Merchant Service industry is an asset.
• Strong communication skills, critical thinking, detail-oriented, and analytical abilities.
• Strong desire to succeed in a competitive market and self-motivated.
• Able to work independently and driven by results.

Our team is growing, we are hiring multiple positions on an ongoing basis.

About uP

Since 2003, Universal Processing has dedicated itself to growing the unique needs of small and medium-sized businesses by putting people before profits. Differentiated from the major credit card processing providers, UP’s consultants and support team speak the languages its clients speak, and the business focuses on ingenious customer service, care, support, and reasonable pricing. Today, the Company successfully serves 22,000 clients across the nation. Within 10 years of business, the Company emerged as one of the fastest-growing payments processing companies in the U.S. Nominated as the best ISO of 2024 by ETA and awarded as a Growth Accelerator in CO-100, the Company is soon to become the second AAPI owned payment processor company in US history. In February 2024, Universal Processing changed its branding to Let’s Go uP, to commemorate its legacy and evolution.

At Let’s Go uP, we are an equal employment opportunity employer.

To learn more, please visit us at: https://letsgoup.com

Let's Go uP Together!