Merchant Consultant - Bilingual in Chinese

Universal Processing LLC (uP); Boston (MA); On-site; USD 43,524 - 48,359; Full time

Benefits offered by this job

Medical, vision, and dental coverage

Generous PTO

401k

Uncapped commission

Generous bonuses

Job summary

A fintech company in Boston is looking for a bilingual Merchant Consultant to generate leads and serve clients, supporting small to medium-sized businesses. The ideal candidate should be fluent in Mandarin Chinese and have 2-3 years of relevant experience. This role offers a competitive salary and benefits, including medical coverage and 401k.

Qualifications

• Must be authorized to work in the US at the time of hire.
• 2-3 years sales and/or customer service experience required.
• Previous experience in the Merchant Service industry is an asset.

Responsibilities

• Generates leads, cold-calls, and prospects potential clients.
• Conducts in-person meetings to determine customer needs.
• Performs pricing analysis based on clients’ payment processing statements.

Skills

Bilingual proficiency in Mandarin Chinese

Strong communication skills

Detail-oriented and analytical abilities

Customer service experience

Sales experience

Education

High school degree or equivalent

Bachelor’s degree in Business or related field

Job description

Overview

Merchant Consultant - Bilingual in Chinese at Universal Processing LLC (uP). The Merchant Consultant role serves as the first point of contact to our clients. You will be the brand ambassador to our company by introducing the business solutions we provide to the clients. An ideal candidate will be goal-driven, resilient, and people oriented.

Responsibilities

• Generates leads, cold-calls, and prospects potential clients
• Conducts in-person meetings to determine customer needs, presents customized payment, merchant financing and marketing solutions
• Performs pricing analysis by assessing clients’ payment processing statements, and initiates proposals accordingly
• Follows up with potential merchants by reviewing products and services features, benefits, and terms
• Closes sales in a timely and effective manner
• Navigates potential lead sources; develops and maintains new lead sources
• Develops new sales opportunities within the existing client base
• Builds and maintains relationships with referrals and affiliates
• Creates and develops marketing programs to increase sales

Qualifications

• Must be authorized to work in the US at the time of hire. We are an E-Verify employer!
• Bilingual proficiency in Mandarin Chinese is required
• High school degree or equivalent required; Bachelor’s degree in Business, Business Administration, Communications, Finance, or related field is preferred.
• 2-3 years sales and/or customer service experience required.
• Previous experience in the Merchant Service industry is an asset
• Strong communication skills, critical thinking, detail-oriented, and analytical abilities
• Strong desire to succeed in a competitive market and self-motivated
• Able to work independently and driven by results

Compensation

This is an exempt position, with a monthly salary of $3,900 during the probationary period. Upon successful completion of the probationary period, the base rate will increase to $4,333.33 per month.

About uP

Since 2003, Universal Processing has dedicated itself to growing the unique needs of small and medium-sized businesses by putting people before profits. Differentiated from the major credit card processing providers, UP’s consultants and support team speak the languages its clients speak, and the business focuses on ingenious customer service, care, support, and reasonable pricing. Today, the Company successfully serves 22,000 clients across the nation. Within 10 years of business, the Company emerged as one of the fastest-growing payments processing companies in the U.S. Nominated as the best ISO of 2024 by ETA and awarded as a Growth Accelerator in CO-100, the Company is soon to become the second AAPI owned payment processor company in US history. In February 2024, Universal Processing changed its branding to Let’s Go uP, to commemorate its legacy and evolution.

Equal opportunity

Let’s Go uP is an equal employment opportunity employer.

Learn more

To learn more, please visit us at: https://letsgoup.com.

Why Join Us?

• You want to work at a minority owned Fintech company that empowers small to medium-sized businesses
• You are passionate to serve and support our local community and their growth
• You are given one month on-the-job paid training
• You get medical, vision, and dental coverage, generous PTO, and 401k
• You earn uncapped commission and generous bonuses

How to apply

Click to apply or contact the recruiter through LinkedIn: http://www.linkedin.com/in/lightup-universal-processing-62409b297