Merchandising Training Leader - Hybrid Learning

Advance Auto Business Support (300); Raleigh (NC); Hybrid; USD 95,000 - 130,000; Full time

Benefits offered by this job

Hybrid work model

Health benefits

Job summary

Advance Auto Parts, Inc. is seeking a Merchandising Training Manager to shape and execute the learning program and capability-building across the enterprise.

This role leads development, delivery, and continuous improvement of training that drives process adoption, system proficiency, and merchandising best practices through close collaboration with Merchandising, Supply Chain, Finance, and Technology teams.

Qualifications

• Strong instructional design, facilitation, and communication skills.
• Experience developing and measuring training programs at scale.
• Ability to manage cross-functional projects and influence stakeholders at all levels.
• Proficiency with Microsoft Office and learning development tools (eLearning, LMS).
• 7+ years in training, instructional design, or merchandising operations; MBA a plus.

Responsibilities

• Define annual training roadmaps, learning paths, and competency frameworks for merchants and support teams.
• Design and develop training materials including playbooks, job aids, eLearning modules, videos, and instructor-led content.
• Deliver training sessions (virtual and in person) for new hires and cross-functional partners; support system rollouts.
• Partner with Process Owners to ensure adoption of new processes and technologies; manage change communications.
• Establish KPIs for training effectiveness and analyze results to drive improvements.
• Collaborate with Merchandising, Supply Chain, HR/L&D, Finance, and Technology on learning needs.

Skills

Instructional design

Facilitation

Communication

Cross-functional collaboration

Analytical thinking

Project management

Change management

Education

Bachelor’s degree in Business, Merchandising, Instructional Design, Education, or related field

MBA or advanced degree a plus

Tools

Microsoft Office Suite

LMS platforms

eLearning tools

Video creation software

Job description

Advance Auto Parts, Inc. is seeking a Merchandising Training Manager to shape and execute the learning program and capability-building across the enterprise.

This role leads development, delivery, and continuous improvement of training that drives process adoption, system proficiency, and merchandising best practices through close collaboration with Merchandising, Supply Chain, Finance, and Technology teams.