Merchandising Learning & Enablement Lead (Hybrid)

Advance Auto Parts; Raleigh (NC); Hybrid; USD 90,000 - 150,000; Full time

Job summary

Advance Auto Parts in Raleigh, NC seeks a Merchandising Training Manager to shape and execute learning programs that elevate merchandising excellence across the enterprise. Lead the design and delivery of training for merchants and supporting teams, focusing on process adoption and system proficiency.

You will collaborate with Merchandising, Supply Chain, Finance, HR/L&D, and Technology, define roadmaps, measure impact with KPIs, and drive continuous improvement through data‑driven insights and

Qualifications

• Minimum of 7 years in training, instructional design, merchandising operations, or a related field.
• Experience leading training strategy, developing enterprise‑wide learning programs, and supporting system/process rollouts.
• Demonstrated ability to translate operational processes into effective learning solutions.
• Ability to manage cross‑functional projects and influence stakeholders at all levels.
• Proficiency in Microsoft Office Suite and learning development tools (eLearning, video creation, LMS platforms).
• Strong analytical and problem‑solving abilities with data‑driven learning improvements.

Responsibilities

• Define annual training roadmaps, learning paths, and competency frameworks for merchants and support teams.
• Design and develop training materials including playbooks, job aids, eLearning modules, videos, and instructor‑led content.
• Facilitate training sessions (virtual and in person) for new hires, merchants, analysts, planners, and cross‑functional partners.
• Oversee training during system rollouts, process changes, or organizational transformations; enable train‑the‑trainer programs.
• Establish KPIs for training effectiveness, analyze outcomes, and report to leadership.
• Collaborate with Merchandising, Supply Chain, HR/L&D, Finance, and Technology to align learning initiatives.

Skills

Instructional design

Facilitation

Communication skills

Analytical abilities

Education

Bachelor’s degree or equivalent in Business/Merchandising/Instructional Design

MBA or advanced degree (plus)

Tools

Microsoft Office

LMS platforms

eLearning tools

Video creation

Job description

Advance Auto Parts in Raleigh, NC seeks a Merchandising Training Manager to shape and execute learning programs that elevate merchandising excellence across the enterprise. Lead the design and delivery of training for merchants and supporting teams, focusing on process adoption and system proficiency.

You will collaborate with Merchandising, Supply Chain, Finance, HR/L&D, and Technology, define roadmaps, measure impact with KPIs, and drive continuous improvement through data‑driven insights and