Merchandising Team Lead | Retail Growth & Coaching

Gap; Chicago (IL); On-site; USD 30,307 - 39,950; Full time

Benefits offered by this job

Merchandise discount

Paid Time Off

Volunteer hours

401(k) matching

Employee stock purchase plan

Medical insurance

Job summary

Gap in Chicago is seeking an Assistant Manager to set the tone for the store and guide the team to deliver a best-in-class customer experience. You will drive profitable sales growth through customer and product operations, merchandising, and talent development, working with the General Manager to execute store strategy.

You will recruit and coach Brand Associates and Experts, own areas of responsibility, and ensure consistent SOPs while leveraging omni‑channel tools to create a seamless

Qualifications

• 1–3 years of retail management experience.
• High school diploma or equivalent.
• Excellent communication with customers and teams.
• Willing to travel as required.
• Able to lift up to 30 pounds.

Responsibilities

• Drive store sales and performance through customer- and product-focused operations.
• Recruit, hire and develop Brand Associates and Experts.
• Own assigned area of responsibility and implement action plans.
• Lead Service Leader duties and ensure SOP adherence.
• Represent the brand and promote community involvement.
• Leverage omni-channel to enhance customer experience.
• Ensure compliance with all standards.

Skills

Communication

Leadership

Retail tech

Mobility

Education

High school diploma

Tools

POS systems

Job description

Gap in Chicago is seeking an Assistant Manager to set the tone for the store and guide the team to deliver a best-in-class customer experience. You will drive profitable sales growth through customer and product operations, merchandising, and talent development, working with the General Manager to execute store strategy.

You will recruit and coach Brand Associates and Experts, own areas of responsibility, and ensure consistent SOPs while leveraging omni‑channel tools to create a seamless