Merchandising & Store Ops Leader

Michaels; Northborough (MA); On-site; USD 45,957,000 - 63,612,000; Full time

Job summary

Michaels in Northborough, MA is seeking a Full Time Merchandise Manager to drive merchandising and operational execution. You will oversee inventory routines, planogram sets, pricing, promotions, and a customer-ready store environment with strong workload planning.

The role requires 3+ years of retail leadership, ability to manage truck and stock processes, and ensure compliance with SOPs while maintaining visual standards and high service levels.

Qualifications

• 3+ years retail leadership experience.
• Experience leading merchandising and store operations teams.
• Strong planning, inventory control and execution skills.

Responsibilities

• Lead and manage SOPs and company programs to ensure legal compliance.
• Oversee truck execution, stock flow, and planogram sets to meet visual standards.
• Provide MOD coverage and maintain store leadership and service standards.
• Own workload planning and daily task prioritization with store leadership.
• Execute Store-In-Stock Optimisation routines and replenishment accuracy.
• Oversee price changes, promotions, and Ship from Store fulfillment.
• Train, coach, and develop team members across departments.

Skills

Store leadership

Merchandising

Planogram execution

Inventory management

Team training

Tools

POS system

Job description

Michaels in Northborough, MA is seeking a Full Time Merchandise Manager to drive merchandising and operational execution. You will oversee inventory routines, planogram sets, pricing, promotions, and a customer-ready store environment with strong workload planning.

The role requires 3+ years of retail leadership, ability to manage truck and stock processes, and ensure compliance with SOPs while maintaining visual standards and high service levels.