Merchandising & Store Ops Leader

fivebelow; Hyannis (MA); Sur place; USD 23 000 - 30 000; Plein temps

Résumé du poste

Five Below in Hyannis, MA is seeking an experienced store leader to oversee receiving, displays, cash handling, and daily operations. This role requires managing associates, ensuring customer service excellence, and executing the company’s merchandising standards.

You will train teammates, monitor promotions, and drive sales while controlling expenses. The ideal candidate has at least 2 years of management experience, strong communication, and the ability to multi-task in a fast-paced retail

Qualifications

• High School Diploma or equivalent.
• College experience preferred.
• Minimum 2 years of management experience.
• Excellent verbal and written communication skills.
• Ability to multi-task.
• Creative thinking.
• Ability to maintain composure under pressure.

Responsabilités

• Oversees the receiving, unpacking, and organizing of new stock to ensure items are quickly and efficiently placed on the sales floor.
• Manages the setup and maintenance of displays for store sections, ensuring signage is accurate and promotions are properly highlighted, following corporate guidelines for resets and seasonal updates.
• Manages the entire process of opening or closing the store, which includes securing cash, locking doors, setting alarms, and ensuring everything is in place for a smooth daily operation.
• Acts as Manager on Duty when needed, taking full responsibility for store operations, staff management, customer service, and addressing any urgent issues.
• Helps oversee the daily activities of all store associates, ensuring they are performing their duties effectively and providing excellent customer service.
• Supports the onboarding and ongoing training of associates, helping them learn store policies, product knowledge, and operational procedures to improve their performance.
• Drives store sales and controls expenses: Actively seeks ways to boost sales by optimizing merchandising, staff performance, and customer service.
• Executes the market plan by arranging products and signage according to corporate guidelines, ensuring promotional materials are displayed properly and updated regularly. Ensures the execution of company Inventory Integrity process

Connaissances

Leadership

Communication

Multi-tasking

Creativity

Customer service

Formation

High School Diploma or equivalent

College experience preferred

Description du poste

Five Below in Hyannis, MA is seeking an experienced store leader to oversee receiving, displays, cash handling, and daily operations. This role requires managing associates, ensuring customer service excellence, and executing the company’s merchandising standards.

You will train teammates, monitor promotions, and drive sales while controlling expenses. The ideal candidate has at least 2 years of management experience, strong communication, and the ability to multi-task in a fast-paced retail