Merchandising & Store Operations Manager

Five Below; Grove City (OH); On-site; USD 17,000 - 24,000; Full time

Job summary

Five Below is seeking a Store Leader to oversee daily operations, merchandising, and associate training. You will manage opening/closing duties, cash handling, and ensure a WOW customer experience on the sales floor.

In this role you’ll drive sales, maintain inventory integrity, and execute the market plan with adherence to corporate guidelines. The position is hourly, with a starting pay of $15.00 per hour and opportunities for growth.

Qualifications

• High School Graduate or equivalent.
• College experience preferred.
• Minimum 2 years of management experience.
• Excellent verbal and written communication skills.
• Ability to multi-task.
• Creative thinking.
• Ability to maintain composure under pressure.

Responsibilities

• Oversees the receiving, unpacking, and organizing of new stock to ensure items are quickly and efficiently placed on the sales floor.
• Manages the setup and maintenance of displays for specific store sections, ensuring signage is accurate and promotions are properly highlighted, following corporate guidelines for resets and seasonal updates.
• Manages the entire process of opening or closing the store, which includes securing cash, locking doors, setting alarms, and ensuring everything is in place for a smooth daily operation.
• Acts as Manager on Duty when needed, taking full responsibility for store operations, staff management, customer service, and addressing any urgent issues.
• Helps oversee the daily activities of all store associates, ensuring they are performing their duties effectively and providing excellent customer service.
• Supports the onboarding and ongoing training of associates, helping them learn store policies, product knowledge, and operational procedures to improve their performance.
• Drives store sales and controls expenses: Actively seeks ways to boost sales by optimizing merchandising, staff performance, and customer service.
• Executes the market plan by arranging products and signage according to corporate guidelines, ensuring promotional materials are displayed properly and updated regularly.
• Ensures the execution of company Inventory Integrity process

Skills

Store management

Customer service

Communication

Multi-tasking

Leadership

Education

High School Diploma or GED

College experience preferred

Job description

Five Below is seeking a Store Leader to oversee daily operations, merchandising, and associate training. You will manage opening/closing duties, cash handling, and ensure a WOW customer experience on the sales floor.

In this role you’ll drive sales, maintain inventory integrity, and execute the market plan with adherence to corporate guidelines. The position is hourly, with a starting pay of $15.00 per hour and opportunities for growth.