Merchandising & Store Operations Lead

Lowe's; Gastonia (NC); On-site; USD 65,000 - 90,000; Full time

Job summary

Lowe's in Gastonia, NC is seeking a Merchandising Assistant Store Manager to lead a team in delivering exceptional customer service while maintaining a clean, safe, and well-stocked store. You will oversee daily operations, staffing, and in-stock position to meet sales and margin goals.

You will collaborate with district and store leadership to optimize service, sales, and store performance, and you may rotate through Specialty and Operations assignments for development.

Qualifications

• 2 years of experience leading associates in a retail environment.
• 3 years of experience working in a fast-paced, cross-functional work environment.
• 1 year of experience performing manager-on-duty responsibilities, including management of daily store operations.
• Experience using Microsoft Office Suite.
• Ability to obtain sales related licensure or registration as may be required by law.

Responsibilities

• Anticipate customer flow and adjust schedules to ensure proper coverage.
• Plan for spikes in sales and maintain in-stock positions.
• Conduct safety walks and coach associates on safe work practices.
• Lead a team to deliver exceptional service in a clean, safe, well-stocked store and achieve sales and margin goals.
• Collaborate with store leadership, District Manager, and Area support to meet service, sales, and operational objectives.
• May rotate through Specialty and Operations assignments for cross-training and development.

Skills

Leadership

Retail operations

Customer service

Microsoft Office

Education

Bachelor's degree (related field)

Tools

Project Tool

Genesis

M2O

Thin Client

Job description

Lowe's in Gastonia, NC is seeking a Merchandising Assistant Store Manager to lead a team in delivering exceptional customer service while maintaining a clean, safe, and well-stocked store. You will oversee daily operations, staffing, and in-stock position to meet sales and margin goals.

You will collaborate with district and store leadership to optimize service, sales, and store performance, and you may rotate through Specialty and Operations assignments for development.