Merchandising Service Team Lead: Live Goods

Lowe's Companies, Inc.; Bluffton (SC); On-site; USD 42,000 - 65,000; Full time

Job summary

Lowe's Companies, Inc. in Bluffton, SC is seeking a dynamic Merchandising Service Team Lead to drive project execution and coordinate MSAs.

You will lead teams of 11-21, schedule resources, onboard and coach staff, and ensure flawless in-store execution across displays, pricing, and safety standards. The role emphasizes customer service, collaboration with field project managers, and adherence to Lowe's policies.

Qualifications

• High school diploma or GED completed.
• Minimum 2 years of customer service or retail experience.
• Minimum 1 year leading others (informal or formal).

Responsibilities

• Lead the Merchandising Service team and allocate resources to execute the strategy.
• Onboard, train, coach, and mentor MSAs, and provide performance feedback.
• Manage project, travel, display, fixture expenses and weekly payroll.
• Ensure in-stock, accurate signage, pricing, and product information.
• Lead price changes, reset displays per planograms, and maintain safety standards.
• Collaborate with Field Project managers on large third-party labor projects.
• Deliver proactive customer service and assist customers with locating and loading merchandise.
• Identify efficiency opportunities and communicate updates to store and corporate teams.
• Maintain a clean, safe store environment and monitor compliance with housekeeping standards.

Skills

Team leadership

Customer service

Retail experience

Education

High school diploma or GED

Job description

Lowe's Companies, Inc. in Bluffton, SC is seeking a dynamic Merchandising Service Team Lead to drive project execution and coordinate MSAs.

You will lead teams of 11-21, schedule resources, onboard and coach staff, and ensure flawless in-store execution across displays, pricing, and safety standards. The role emphasizes customer service, collaboration with field project managers, and adherence to Lowe's policies.