Garden Center Merchandising Service Lead

Lowe's Companies, Inc.; Saginaw (MI); On-site; USD 42,000 - 64,000; Full time

Job summary

Lowe's Companies, Inc. in Saginaw, MI is seeking a Merchandising Service Team Lead to guide the Merchandising Service Associates and drive efficient project execution across store initiatives.

The role leads 11-21 team members, coordinates scheduling, training, and performance coaching, handles payroll and expenses, ensures stock, pricing, and planogram compliance, and partners with store leadership to deliver exceptional customer service and merchandising standards.

Qualifications

• Cust. service in fast-paced retail environments.
• Coaching and mentoring staff.
• Ability to lead a team and manage schedules.

Responsibilities

• Lead Merchandising Service team and manage resources for project execution
• Guide MSAs on priorities, scheduling, and needs across projects
• Onboard, train, coach, and mentor MSAs; evaluate performance
• Perform disciplinary actions in partnership with HR
• Manage project travel, displays, expenses, and weekly payroll
• Identify and resolve store-level issues using available resources
• Communicate project updates to store team, field leaders, and corporate teams
• Improve efficiency in merchandising and displays; share learnings across districts
• Lead live goods merchandising in garden centers; manage teams of 11–21 people
• Collaborate with Field Project managers on large third-party labor projects
• Ensure in-store and display integrity, signages, pricing, and product info
• Maintain stock, fronting, planograms, and safety standards
• Oversee store safety and housekeeping; ensure a safe work environment

Skills

Team Leadership

Customer Service

Coaching

Scheduling

Communication

Education

High school diploma or GED

Job description

Lowe's Companies, Inc. in Saginaw, MI is seeking a Merchandising Service Team Lead to guide the Merchandising Service Associates and drive efficient project execution across store initiatives.

The role leads 11-21 team members, coordinates scheduling, training, and performance coaching, handles payroll and expenses, ensures stock, pricing, and planogram compliance, and partners with store leadership to deliver exceptional customer service and merchandising standards.