Merchandising Sales Associate

Tractor Supply Company; New Lenox (IL); On-site; USD 30,000 - 40,000; Full time

Job summary

An established industry player is seeking a Field Activity Support Team Member who is passionate about the outdoors and dedicated to delivering exceptional customer experiences. This role involves traveling to various stores, executing tasks like planograms, merchandise assembly, and signage maintenance. With a focus on teamwork and flexibility, you will engage with customers and team members to ensure a memorable shopping experience. If you thrive in dynamic environments and enjoy working with a diverse range of products, this opportunity offers a chance to grow and make a real impact in the community.

Benefits

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

Paid Parental Leave

Tuition Reimbursement

Family Planning Resources

Qualifications

• Prior retail or merchandising experience required.
• Knowledge in farming, ranching, pet/equine, or welding preferred.

Responsibilities

• Travel to stores within an assigned district for various tasks.
• Deliver Legendary Customer Service through effective communication.

Skills

Retail Experience

Customer Service

Communication Skills

Problem-Solving Skills

Basic Computer Skills

Education

High School Diploma

Tools

Forklifts

Handtrucks

Job description

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The Field Activity Support Team (FAST) Team Member is responsible for traveling to stores within an assigned district to execute various tasks such as planograms, merchandise and fixture assembly, and signage maintenance. They interact with customers and Team Members to deliver a Legendary Customer Experience.

Do you love the outdoors and want to share that passion? At Tractor Supply, we aim to improve the lives of our neighbors and teams daily.

Essential Duties and Responsibilities (Min 5%)

As a FAST Team Member, you should be flexible, adaptable, and service-oriented, capable of fulfilling these requirements:

• Maintain regular attendance.
• Work scheduled shifts, including varied hours, nights, and overtime as needed.
• Communicate proactively with your District FAST Supervisor about work progress and issues.
• Complete planograms and resets accurately and promptly.
• Perform store measurements and cycle counts.
• Complete the Tractor Way top cap process and hang signage.
• Assemble merchandise, fixtures, and PDQs.
• Review planogram integrity and recover store areas as needed.
• Deliver Legendary Customer Service through GURA: Greet, Uncover needs, Recommend solutions, and Add value.
• Ensure a memorable shopping experience that stands out from competitors.
• Provide peak coverage during high-traffic times (e.g., Day After Thanksgiving).
• Perform additional duties as assigned.

Required Qualifications

Experience: Prior retail or merchandising experience required. Knowledge in farming, ranching, pet/equine, or welding is preferred. Must be 18+ with a valid driver’s license.

Education: High school diploma or equivalent preferred; ability to read, write, and count accurately is essential.

Preferred Skills and Abilities

• Knowledge in farming, ranching, pet/equine, or welding fields.
• Strong communication and problem-solving skills.
• Basic computer skills.
• Interpersonal skills and ethical issue resolution.
• Self-directed with minimal supervision.

Working Conditions

• Indoor and outdoor work environments with moderate noise.
• Shifts typically range from 4 to over 8 hours, varying by store.
• Travel between store locations using personal vehicle, often long distances.
• Maintain safety standards and adhere to safety guidelines.

Physical Requirements

• Travel as needed.
• Push/pull merchandise up to 2,000 pounds with equipment.
• Lift or reach overhead occasionally.
• Stand, kneel, twist, crouch, squat, bend, climb ladders regularly.
• Access all store areas safely.
• Operate store equipment and handle merchandise weighing up to 50 pounds.
• Read, write, and communicate effectively.
• Handle contact with birds/poultry.
• Complete training successfully.
• Operate store equipment like dollies, handtrucks, forklifts (if aged 18+).
• Physical stamina to move quickly and safely throughout the store and outdoor areas.

Disclaimer

This overview is not exhaustive. All duties assigned by supervisors should be performed.

Company Info

At Tractor Supply and Petsense, our Team Members are key to our success. We offer comprehensive benefits supporting their well-being today and in the future, including medical, dental, vision, life and disability insurance, paid parental leave, tuition reimbursement, and family planning resources.

Already a Team Member?

Apply or refer a friend through our internal portal.

Our Mission and Values guide us in a dynamic environment, forming the foundation of our culture and decision-making. We believe in work-life balance and offer rewards that reflect our care for our Team Members.

We are committed to providing legendary service, and our Team Members are our top priority. Interested in a career with growth opportunities? Your opportunity is out here at Tractor Supply and Petsense.