Merchandising Sales Associate

Tractor Supply Company; Muskegon (MI); On-site; USD 30,000 - 40,000; Full time

Job summary

An established industry player is seeking a Merchandising Sales Associate to join their dynamic team. In this role, you will travel to various stores, executing planograms and maintaining visual standards while delivering exceptional customer service. Your responsibilities will include assembling merchandise and ensuring a memorable shopping experience for customers. This position offers an opportunity to grow within a supportive environment, where your contributions directly impact the success of the team. If you have a passion for retail and a knack for problem-solving, this could be the perfect fit for you.

Benefits

Medical Insurance

Dental Insurance

Vision Insurance

Paid Parental Leave

Tuition Reimbursement

Family Planning Resources

Qualifications

• Prior retail or merchandising experience required.
• Ability to read, write, and count accurately is essential.

Responsibilities

• Execute planograms and maintain visual merchandise standards.
• Deliver Legendary Customer Service through effective communication.
• Travel between stores and perform various merchandising tasks.

Skills

Retail Experience

Customer Service

Communication Skills

Problem-Solving Skills

Education

High School Diploma or Equivalent

Tools

Basic Computer Skills

Job description

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Overall Job Summary

The Field Activity Support Team (FAST) Team Member is responsible for traveling to stores within an assigned district to own and execute “start to finish” variable tasks such as planograms, merchandise and fixture assembly, and signage maintenance. The FAST Team Member interacts with customers and Team Members, delivering a Legendary Customer Experience.

Essential Duties and Responsibilities

• Maintain regular and predictable attendance.
• Work scheduled shifts, including varied hours, days, nights, and overtime as needed.
• Communicate proactively with District FAST Supervisor about work progress and issues.
• Complete planograms, resets, and store layout initiatives accurately and timely.
• Maintain visual merchandise standards and perform store measurements.
• Complete cycle counts and the Tractor Way top cap process.
• Hang store signage and assemble merchandise, fixtures, and PDQs.
• Review planogram integrity and perform detailed recovery.
• Deliver Legendary Customer Service through GURA: Greet, Understand Needs, Recommend Solutions, Add Value, and Appreciate.
• Ensure a memorable shopping experience that sets us apart from competitors.
• Provide peak coverage as needed, e.g., Day After Thanksgiving.
• Perform other duties as assigned.

Required Qualifications

• Prior retail or merchandising experience required; farming, ranching, pet/equine, or welding knowledge preferred.
• Must be 18+ with a valid driver’s license.
• High school diploma or equivalent preferred; ability to read, write, and count accurately is essential.

Preferred Skills and Abilities

• Knowledge in farming, ranching, pet/equine, or welding fields preferred.
• Strong communication and problem-solving skills.
• Basic computer skills.
• Interpersonal skills and ethical issue resolution.
• Self-directed with minimal supervision.

Working Conditions

• Primarily indoor work with moderate noise; outdoor lots are hard surfaces.
• Shifts generally no less than 4 hours, possibly exceeding 8 hours.
• Travel between stores in personal vehicle required; long periods often involved.
• Adhere to safety guidelines and promote a safe environment.

Physical Requirements

• Travel as needed; ability to push/pull up to 2000 lbs with equipment.
• Lift/reach merchandise overhead; stand, kneel, squat, bend, climb ladders.
• Operate store equipment; communicate effectively; handle contact with poultry.
• Complete training; operate store equipment; lift/move merchandise up to 50 lbs.
• Perform physical activities throughout the shift; non-sedentary role.

Disclaimer

This overview is not exhaustive; duties may be assigned by supervisors.

Company Info

At Tractor Supply and Petsense, our Team Members drive our success. We offer comprehensive benefits including medical, dental, vision, life and disability insurance, paid parental leave, tuition reimbursement, and family planning resources. Benefits vary by role and eligibility.