Merchandising Sales Associate

Tractor Supply Company; Hudsonville (MI); On-site; USD 30,000 - 40,000; Full time

Job summary

An established industry player is looking for a dedicated FAST Team Member to join their dynamic team. This role involves traveling to various store locations to execute essential tasks, including planograms and merchandise assembly, while ensuring a memorable customer experience. The ideal candidate will possess strong communication and problem-solving skills, along with a passion for service. Join a company that values its team members and offers comprehensive benefits, creating a positive work environment that fosters growth and success.

Benefits

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

Paid Parental Leave

Tuition Reimbursement

Family Planning Resources

Qualifications

• Prior retail or merchandising experience required.
• Knowledge in farming, ranching, pet/equine, or welding is preferred.

Responsibilities

• Complete planograms and resets accurately and promptly.
• Deliver Legendary Customer Service through GURA.
• Provide peak coverage during high-traffic times.

Skills

Customer Service

Communication Skills

Problem-Solving Skills

Basic Computer Skills

Interpersonal Skills

Education

High School Diploma or Equivalent

Job description

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The Field Activity Support Team (FAST) Team Member is responsible for traveling to stores within an assigned district to own and execute "start to finish" variable tasks such as planograms, as well as provide support for other tasks including merchandise and fixture assembly, and the maintenance of all signage. The FAST Team Member will interact with customers and Team Members, while delivering a Legendary Customer Experience.

Do you love the life out here and want to share it with others? At Tractor Supply, we strive to make the life out here a little better each day for our neighbors and our teams.

Essential Duties and Responsibilities (Min 5%)

As a FAST Team Member, it is essential that you be available, flexible, adaptable, and service-oriented. You must be able to fulfill all of the following requirements:

• Maintain regular and predictable attendance.
• Work scheduled shifts and be able to work varied hours, days, nights, and overtime as needed.
• Communicate proactively with your District FAST Supervisor about work completion, issues, and solutions.
• Complete planograms and resets accurately and promptly.
• Perform store-specific measurements and cycle counts.
• Complete Tractor Way top cap process and hang store signage.
• Assemble merchandise, fixtures, and PDQs.
• Review planogram integrity and perform detailed recovery.
• Deliver Legendary Customer Service through GURA: Greet, Uncover needs, Recommend solutions, and Add value & Appreciate.
• Ensure customers have a shopping experience that stands out from the competition.
• Provide peak coverage during high-traffic times (e.g., Day After Thanksgiving).
• Perform other duties as assigned.

Required Qualifications

Experience: Prior retail or merchandising experience required. Knowledge in farming, ranching, pet/equine, or welding is preferred. Must be 18+ with a valid driver’s license.

Education: High school diploma or equivalent preferred; ability to read, write, and count accurately is essential.

Preferred knowledge, skills, or abilities

• Knowledge in farming, ranching, pet/equine, or welding is strongly preferred.
• Strong communication and problem-solving skills.
• Basic computer skills.
• Interpersonal skills and ethical issue resolution.
• Self-directed with minimal supervision.

Working Conditions

• Indoor and outdoor environments with moderate noise.
• Shifts typically 4+ hours, possibly exceeding 8 hours.
• Travel between store locations using personal vehicle, often for extended periods.
• Adhere to safety guidelines and promote a safe work environment.

Physical Requirements

• Ability to travel as needed.
• Push/pull merchandise up to 2,000 lbs with equipment.
• Lift or reach overhead occasionally.
• Stand, kneel, crouch, climb ladders, and operate store equipment.
• Read, write, and count accurately for documentation.
• Handle contact with birds/poultry.
• Complete required training.
• Lift up to 50 lbs and operate vehicles.
• Move throughout the store efficiently and safely.

Disclaimer

This job description provides an overview of responsibilities and is not exhaustive. Duties may be assigned as needed by supervisors.

Company Info

At Tractor Supply and Petsense, our Team Members are our success drivers. We offer comprehensive benefits, including medical, dental, vision, life and disability insurance, paid parental leave, tuition reimbursement, and family planning resources. Benefits vary by role and eligibility.

Already a Team Member?

Apply or refer a friend via our internal portal.

Our Mission and Values guide us in creating a positive culture and making a difference. Learn more about our commitment and opportunities out here at Tractor Supply and Petsense.