Merchandising Sales Associate

Tractor Supply Company; Holland (MI); On-site; USD 30,000 - 40,000; Full time

Job summary

An established industry player is seeking a dynamic FAST Team Member to join their team. This role involves traveling to various store locations to execute essential tasks such as planograms and merchandise assembly while ensuring customers receive a Legendary shopping experience. The ideal candidate will possess strong communication and problem-solving skills, along with a passion for delivering exceptional service. Join a company that values its team members and offers comprehensive benefits, fostering a culture of respect and integrity. If you enjoy a flexible and service-oriented environment, this opportunity is perfect for you.

Benefits

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

Paid Parental Leave

Tuition Reimbursement

Family Planning Resources

Qualifications

• Prior retail and/or merchandising experience is required.
• Must be able to read, write, and count accurately.

Responsibilities

• Travel to stores within an assigned district to execute tasks.
• Provide support for merchandise and fixture assembly.
• Deliver a Legendary Customer Experience.

Skills

Retail Experience

Customer Service

Problem-Solving Skills

Communication Skills

Basic Computer Skills

Education

High School Diploma or Equivalent

Job description

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The Field Activity Support Team (FAST) Team Member is responsible for traveling to stores within an assigned district to own and execute “start to finish” variable tasks such as planograms, as well as provide support for other tasks including merchandise and fixture assembly, and the maintenance of all signage. The FAST Team Member will interact with customers and Team Members, while delivering a Legendary Customer Experience.

Do you love the life out here and want to share it with others? At Tractor Supply we strive to make the life out here a little bit better each day for both our neighbors and our teams.

Essential Duties and Responsibilities (Min 5%)

As a FAST Team Member, it is essential that you be available, flexible, adaptable, and service-oriented. You must be able to fulfill all of the following requirements:

• Maintain regular and predictable attendance.
• Work scheduled shifts and have the ability to work varied hours, days, nights, and overtime as dictated by business needs.
• Communicate proactively and regularly with the District FAST Supervisor on work completion, issues, and offer solutions to overcome.
• Complete planograms and resets accurately and in a timely manner.
• Perform store-specific measurements.
• Perform accurate cycle counts.
• Complete Tractor Way top cap process.
• Hang store signage.
• Assemble merchandise, fixtures, and PDQs.
• Perform detailed recovery and review planogram integrity.
• Deliver on our promise of Legendary Customer Service through GURA:
  • Greet the Customer.
  • Uncover Customer’s Needs & Wants.
  • Recommend Product Solutions.
  • Ask to Add Value & Appreciate the Customer.
• Ensure the customer has a Legendary shopping experience that differentiates from the competition.
• Provide peak coverage as needed (e.g., Day After Thanksgiving).
• FAST Team Members may be required to perform other duties as assigned.

Required Qualifications

Experience: Prior retail and/or merchandising experience is required. Farming, ranching, pet/equine, or welding knowledge is preferred. Must be 18 years of age or older and possess a valid driver’s license.

Education: A high school diploma or equivalent is preferred but not required. Regardless of education level, FAST Team Members must be able to read, write, and count accurately.

Preferred knowledge, skills, or abilities

• Farming, ranching, pet/equine, or welding knowledge is strongly preferred.
• Strong communication and problem-solving skills.
• Basic computer skills.
• Strong interpersonal skills and the ability to resolve issues ethically and with minimal conflict.
• Must be self-directed and able to complete assignments with little to no assistance.

Working Conditions

• Generally working indoors with moderate noise; outdoor lots and store floors are hard surfaces (concrete, asphalt, etc.).
• Work shifts vary, generally no less than 4 hours and may exceed 8 hours.
• Travel between store locations in your personal vehicle is required, often over long periods.
• Adhere to safety guidelines to promote a safe and productive environment for Team Members and customers.

Physical Requirements

• Ability to travel as required.
• Push and pull merchandise up to 2,000 pounds with proper equipment.
• Occasionally lift or reach overhead.
• Frequently stand, kneel, twist, crouch, squat, bend, stoop, and climb ladders.
• Safely access all store areas.
• Operate store equipment such as computers and cash registers.
• Read, write, and count accurately for documentation.
• Communicate effectively with team members and customers.
• Handle contact with birds/poultry.
• Complete all required training successfully.
• Operate equipment necessary for store operations.
• Lift up to 50 pounds.
• Drive a vehicle.
• Stand and walk throughout the shift.
• Move merchandise weighing up to 50 pounds throughout the store.
• Move quickly and safely throughout the store and outdoor areas.

Disclaimer

This job description provides an overview of responsibilities. It is not exhaustive. All duties should be performed as assigned by the supervisor.

Company Info

At Tractor Supply and Petsense by Tractor Supply, our Team Members are our top priority. We offer a comprehensive benefits package, including medical, dental, vision, life and disability insurance, paid parental leave, tuition reimbursement, and family planning resources. Benefits vary by role and eligibility.

Already a Team Member?

You must apply or refer a friend through our internal portal.

Our Mission and Values guide everything we do, fostering a culture of respect, integrity, and excellence. Learn More.

We support our Team Members in managing a balance between work and personal life through our total rewards offerings. Your opportunity is out here at Tractor Supply and Petsense.