Merchandising Sales Associate

Tractor Supply Company; City of Troy (NY); On-site; USD 35,000 - 55,000; Full time

Job summary

An established industry player is seeking a dedicated FAST Team Member to join their dynamic team. This role involves traveling to various stores, executing essential tasks like planograms, and providing exceptional customer service. The ideal candidate will thrive in a fast-paced environment, showcasing strong communication and problem-solving skills. With a commitment to delivering a Legendary Customer Experience, you'll play a vital role in enhancing the shopping experience for customers. If you have a passion for retail and a desire to contribute to a supportive team culture, this opportunity is perfect for you.

Benefits

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

Paid Leave

Tuition Reimbursement

Family Planning Support

Qualifications

• Prior retail and merchandising experience required.
• Knowledge of farming, ranching, pet/equine, or welding preferred.

Responsibilities

• Execute planograms and resets accurately and on time.
• Deliver Legendary Customer Service through proactive communication.
• Provide peak coverage during high-traffic times.

Skills

Retail Experience

Merchandising Skills

Communication Skills

Problem-Solving Skills

Basic Computer Skills

Education

High School Diploma or Equivalent

Job description

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The Field Activity Support Team (FAST) Team Member is responsible for traveling to stores within an assigned district to own and execute “start to finish” variable tasks such as planograms, as well as provide support for other tasks including merchandise and fixture assembly, and the maintenance of all signage. The FAST Team Member will interact with customers and Team Members, while delivering a Legendary Customer Experience.

Do you love the life out here and want to share it with others? At Tractor Supply we strive to make the life out here a little bit better each day for both our neighbors and our teams.

Essential Duties and Responsibilities (Min 5%)

As a FAST Team Member, it is essential that you be available, flexible, adaptable, and service-oriented, capable of fulfilling the following requirements:

• Maintain regular and predictable attendance.
• Work scheduled shifts, including varied hours, days, nights, and overtime as needed.
• Communicate proactively with your District FAST Supervisor regarding work completion, issues, and solutions.
• Complete planograms and resets accurately and on time.
• Perform store-specific measurements and accurate cycle counts.
• Complete Tractor Way top cap process and hang store signage.
• Assemble merchandise, fixtures, and PDQs.
• Review planogram integrity and perform detailed recovery.
• Deliver Legendary Customer Service through GURA: Greet, Uncover needs, Recommend solutions, and Ask for value addition.
• Ensure customers have a distinguished shopping experience.
• Provide peak coverage during high-traffic times (e.g., Day After Thanksgiving).
• Perform other duties as assigned.

Required Qualifications

Experience: Prior retail and/or merchandising experience required. Knowledge of farming, ranching, pet/equine, or welding is preferred. Must be 18+ with a valid driver’s license.

Education: High school diploma or equivalent preferred; ability to read, write, and count is essential regardless of education level.

Preferred knowledge, skills, or abilities

• Farming, ranching, pet/equine, or welding knowledge preferred.
• Strong communication and problem-solving skills.
• Basic computer skills.
• Excellent interpersonal skills and ethical issue resolution.
• Self-directed with minimal assistance required.

Working Conditions

• Primarily indoor with moderate noise; outdoor lots with hard surfaces.
• Shifts typically no less than 4 hours, may exceed 8 hours.
• Travel between store locations using personal vehicle required.
• Adherence to safety guidelines and a safe work environment is mandatory.

Physical Requirements

• Travel as needed.
• Push/pull up to 2000 pounds with equipment.
• Lift or reach overhead occasionally.
• Stand, kneel, twist, crouch, climb ladders frequently.
• Operate store equipment and handle merchandise up to 50 pounds.
• Communicate effectively and complete training successfully.

Disclaimer

This overview is not exhaustive. All duties are performed under supervisor guidance.

Company Info

At Tractor Supply and Petsense, our Team Members are our success core. We offer comprehensive benefits including medical, dental, vision, life and disability insurance, paid leave, tuition reimbursement, and family planning support. Benefits vary by role and eligibility.

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Our Mission and Values guide our culture and decisions, emphasizing a balanced, caring work environment. Learn more about us and grow your career opportunities out here.