Merchandising & Recovery Specialist

Rural King; Tennessee; Hybrid; USD 17,000 - 21,000; Full time

Job summary

Rural King is seeking a Recovery Associate to keep the sales floor clean, organized, and well-stocked while delivering outstanding customer service. You will focus on merchandise recovery, replenishment, and maintaining our merchandising standards across the department.

In this role you’ll greet customers, answer questions, and help locate products, using handheld devices and standard retail equipment safely.

Qualifications

• Retail or customer service experience preferred.
• Strong customer service and communication skills.
• Ability to work independently and as part of a team.
• Comfortable using computers and handheld devices.
• Dependable, flexible, and willing to learn.
• Physically able to lift up to 50 pounds and stand for extended periods.
• Ability to climb ladders and operate pallet jacks.

Responsibilities

• Complete daily department recovery by returning merchandise to the sales floor and replenishing shelves.
• Organize and display merchandise according to the Indoor Merchandising Guide and department standards.
• Maintain clean, organized, and safe sales floors and customer areas.
• Greet customers and assist with product questions, locations, and purchase decisions.
• Maintain knowledge of featured products and their locations.
• Safely operate handheld devices and retail equipment.

Skills

Customer service

Communication

Teamwork

Adaptability

Tech-savvy

Tools

Handheld devices

Forklift

Pallet jack

Ladders

Job description

Rural King is seeking a Recovery Associate to keep the sales floor clean, organized, and well-stocked while delivering outstanding customer service. You will focus on merchandise recovery, replenishment, and maintaining our merchandising standards across the department.

In this role you’ll greet customers, answer questions, and help locate products, using handheld devices and standard retail equipment safely.