Merchandising Training & Enablement Leader

Advance-Auto-Parts; Raleigh (NC); Hybrid; USD 110,000 - 140,000; Full time

Benefits offered by this job

Health & wellness benefits

Job summary

Advance Auto Parts is seeking a Merchandising Training Manager to shape and execute the learning program across the enterprise. You will lead the design, development, and delivery of training that drives merchandising excellence, process adoption, and system proficiency.

You will collaborate with Merchandising, Supply Chain, Finance, and Technology teams to enable teams with the skills, knowledge, and tools to achieve business goals.

Qualifications

• Strong instructional design, facilitation, and communication skills.
• Experience translating operational processes into learning solutions.
• Experience developing and measuring training programs at scale.
• Ability to manage cross-functional projects and influence stakeholders at all levels.

Responsibilities

• Define annual training roadmaps, learning paths, and competency frameworks for merchants and support teams.
• Develop training materials including playbooks, job aids, eLearning modules, videos, and instructor-led content; translate complex processes into clear learning content.
• Deliver training sessions virtually and in person; oversee training during system rollouts and transformations.
• Partner with process owners to ensure adoption of new processes and technologies; communicate changes effectively.
• Establish KPIs for training effectiveness and analyze outcomes to drive improvements.

Skills

Instructional design

Facilitation

Communication

Cross-functional collaboration

Stakeholder influence

Data analysis

Project management

LMS experience

Education

Bachelor’s degree in Business/Merchandising/Instructional Design/Education

MBA or advanced degree is a plus

Tools

MS Office

LMS platforms

eLearning tools

Video creation

Job description

Advance Auto Parts is seeking a Merchandising Training Manager to shape and execute the learning program across the enterprise. You will lead the design, development, and delivery of training that drives merchandising excellence, process adoption, and system proficiency.

You will collaborate with Merchandising, Supply Chain, Finance, and Technology teams to enable teams with the skills, knowledge, and tools to achieve business goals.