Merchandising Lead - Retail Team Leader

Sam's Club; Mentor (OH); On-site; USD 60,174,000 - 83,097,000; Full time

Benefits offered by this job

Health benefits

401(k) plan

Paid time off

Job summary

Sam's Club in Mentor, OH is seeking a Customer Service Associate to deliver exceptional member service, assist with self-service technology, and guide members through purchasing decisions. You will also help stock, display products, and manage Returns while upholding store policies.

You will support management with coordinating associates, ensuring safety, and training on procedures to meet daily targets. Benefits and a team-focused environment are offered.

Qualifications

• 6 months retail experience
• 6 months customer service experience
• Preferred: leading a team or supervising others

Responsibilities

• Provide member service by acknowledging needs and guiding purchases
• Assist in stocking, merchandising, and maintaining clean, organized sales floor
• Support management with supervising associates and training on processes
• Ensure safety, compliance, and open door policy adherence

Skills

Customer service

Team leadership

Job description

Sam's Club in Mentor, OH is seeking a Customer Service Associate to deliver exceptional member service, assist with self-service technology, and guide members through purchasing decisions. You will also help stock, display products, and manage Returns while upholding store policies.

You will support management with coordinating associates, ensuring safety, and training on procedures to meet daily targets. Benefits and a team-focused environment are offered.