Team Leader — Merchandising & Member Service

Sam's Club; Boardman Township (OH); On-site; USD 29,000 - 40,000; Full time

Benefits offered by this job

Health benefits

401(k) / stock purchase

Paid time off

Job summary

Sam's Club in Boardman, OH is seeking team members to deliver exceptional member service, assist with supervision, and maintain an organized sales floor. The role supports merchandising, member interactions, and pickup orders while following company policies and safety guidelines.

Ideal candidates have at least 6 months of retail and 6 months of customer service experience, with a willingness to learn and support a collaborative team.

Qualifications

• Must be 18 years of age or older.
• 6 months retail experience AND 6 months customer service experience.
• Leading a team or supervising experience is preferred.

Responsibilities

• Provide member service by acknowledging members and identifying needs.
• Assist management with supervising associates and training.
• Maintain sales floor, organize merchandise, and process returns.
• Oversee club pick up orders and ensure accuracy and efficiency.

Skills

Customer service

Retail experience

Job description

Sam's Club in Boardman, OH is seeking team members to deliver exceptional member service, assist with supervision, and maintain an organized sales floor. The role supports merchandising, member interactions, and pickup orders while following company policies and safety guidelines.

Ideal candidates have at least 6 months of retail and 6 months of customer service experience, with a willingness to learn and support a collaborative team.