Merchandising Lead: Member Service & Team Leadership

Walmart; Concord (NH); On-site; USD 29,000 - 40,000; Full time

Benefits offered by this job

Health benefits

401(k) plan

Paid time off

Live Better U education program

Job summary

Walmart in Concord NH is seeking a full-time associate to deliver exceptional member service. You will acknowledge members, identify needs, guide self‑service technology, assist with purchasing decisions, and maintain engaging product displays on the sales floor.

You’ll help supervise team members, stock shelves, process returns, and enforce safety and company policies. The role emphasizes respect, integrity, and a commitment to customer satisfaction, with comprehensive benefits and educational

Qualifications

• Must be 18 years of age or older.
• 6 months retail experience AND 6 months customer service experience.

Responsibilities

• Provide member service by assisting customers with self-service technology and product guidance.
• Assist management with supervision and coaching of associates.
• Stock and merchandise the sales floor and maintain displays.
• Ensure safety, handle returns and claims, and uphold company policies.
• Lead and participate in teams to meet business needs.

Skills

Retail experience

Customer service

Team supervision

Job description

Walmart in Concord NH is seeking a full-time associate to deliver exceptional member service. You will acknowledge members, identify needs, guide self‑service technology, assist with purchasing decisions, and maintain engaging product displays on the sales floor.

You’ll help supervise team members, stock shelves, process returns, and enforce safety and company policies. The role emphasizes respect, integrity, and a commitment to customer satisfaction, with comprehensive benefits and educational