Merchandising Lead: Lead the Floor & Member Service

Walmart; Normal (IL); On-site; USD 29,000 - 40,000; Full time

Benefits offered by this job

Health benefits

401(k) and stock purchase

Paid time off

Job summary

Walmart in Normal, IL is seeking a full-time associate to provide member service, assist with self-service technology, and help members with purchasing decisions. You will locate merchandise, resolve issues, and promote products and services while supporting store operations and maintaining safety and presentation standards.

The role emphasizes teamwork, open communication, and adherence to Walmart policies.

Qualifications

• Must be 18 years of age or older.
• 6 months retail experience.
• 6 months customer service experience.

Responsibilities

• Provide member service by acknowledging members and identifying needs.
• Assist members with self-service technology and purchasing decisions.
• Locate merchandise, handle returns and issues, and promote Walmart products and services.
• Assist with supervision of associates and training on processes and procedures.
• Ensure safety, maintain sales floor, and organize displays.

Skills

Retail experience

Customer service

Job description

Walmart in Normal, IL is seeking a full-time associate to provide member service, assist with self-service technology, and help members with purchasing decisions. You will locate merchandise, resolve issues, and promote products and services while supporting store operations and maintaining safety and presentation standards.

The role emphasizes teamwork, open communication, and adherence to Walmart policies.