Merchandising Lead

Walmart; Waco (TX); On-site; USD 35,000 - 55,000; Full time

Job summary

A leading retail company seeks an individual to enhance member service and manage associate teams in Waco, Texas. This role includes supervising staff, managing inventory, and fostering a positive work environment while ensuring compliance with company policies. Ideal candidates will have prior retail and customer service experience.

Benefits

Company benefits and educational programs

Qualifications

• Must be 18 years or older.
• Minimum of 6 months of retail and customer service experience.

Responsibilities

• Provides member service and assists with purchasing decisions.
• Manages inventory and ensures product presentation.
• Supports management with supervision and training of associates.

Skills

Customer Service

Team Management

Problem Solving

Job description

Position Summary...

Provides member service by acknowledging the member and identifying member needs, providing guidance and support regarding self-service technology, assisting with purchasing decisions, locating merchandise, resolving issues, and promoting the company's products and services.

Assists management with supervising associates, including assigning duties, communicating goals, training, providing guidance, ensuring compliance, supporting recruiting, and participating in team activities.

Manages inventory, maintains the sales floor, ensures safety, oversees product presentation, and monitors quality standards.

Develops and implements processes to meet business needs, collaborates with team members, and promotes compliance with policies and ethics.

Leads and participates in team activities, demonstrating respect, integrity, and a customer-first approach, while fostering a positive work environment.

Supports company benefits and educational programs, with details provided about wages, bonuses, and additional perks.

Minimum Qualifications...

Must be 18 years or older, with 6 months of retail and customer service experience.

Preferred Qualifications...

Leadership experience, including team management, hiring, mentoring, and workload management.

Primary Location...

2301 E Waco Dr, Waco, TX 76705-3207, United States of America