Merchandising Service Associate - Plant Service Lead

Lowe's; Marietta (GA); On-site; USD 30,000 - 40,000; Full time

Job summary

Lowe's is seeking a Merchandising Service Associate – Plant Service Lead in Marietta, GA. This role focuses heavily on customer service, plant merchandising, and collaborating with store teams to maintain an appealing garden center. Ideal candidates will have merchandising experience and a customer-oriented mindset.

Qualifications

• Under 1.5 years of live nursery or general merchandising experience.
• Experience with product merchandising and reading planograms.

Responsibilities

• Provide excellent customer service as per Lowe’s policies.
• Ensure merchandise resets meet Lowe’s standards.

Skills

Customer Service

Merchandising

Communication

Education

High school diploma or GED

Job description

Expand your career possibilities.

Thank you for dedicating your time and talent to Lowe’s. We want to give you more opportunities to learn and grow, so if you find a position you’re interested in below, we encourage you to apply!

Find Your Home to More Possibilities.

Your Impact

All Lowe's associates deliver quality customer service while maintaining a store that is clean, safe, and stocked with the products our customers need. As a Merchandising Service Associate – Plant Service Lead, this means focusing on Live Plants while: (1) being friendly and professional while engaging vendors and associates to meet store needs, (2) ensuring signage, pricing information, and displays are accurate so that merchandise is easy to locate, and (3) creating visually appealing product selections that are safe, clean, and accessible for customers. The Merchandising Service Associate – Plant Service Lead oversees execution of all assigned Live Nursery merchandising resets, service responsibilities, and maintenance activities, working outside in the garden center to ensure merchandise is stocked, fronted, and priced according to planograms and store standards. They collaborate closely with the Merchandising Service Manager, other associates, and store leaders to set priorities, identify nursery service needs, and provide updates and feedback. The role also requires maintaining a safe environment through daily safety reviews, hazard identification, and ensuring cleanliness and security. Travel is occasional, mainly for meetings, training, or support to neighboring stores.

What you will do br/>

• Provide excellent customer service according to Lowe’s policies.
• Build relationships with vendors and ensure merchandise resets meet Lowe’s standards.
• Communicate project priorities, schedules, and needs with the team and manager.
• Engage with customers when opportunities arise, helping locate, demonstrate, and load merchandise, and responding to questions promptly.
• Merchandise plants by planogram, update signage, and ensure displays are safe and appealing.
• Identify and replace damaged signage or displays, and update digital signage as needed.
• Ensure proper placement of cross-merchandise and support materials to increase sales.
• Assist with culling and pricing plants, and communicate issues to supervisors.
• Adjust fixtures, rotate stock, and support maintenance using power equipment.
• Document service and maintenance tasks with details and photos.
• Maintain safe and organized work areas, repair damaged packaging, and remove trash.
• Report security concerns and ensure compliance with safety standards.
• Operate store equipment as needed and perform other duties as assigned.

Required Qualifications:

• Less than 1 year 6 months of live nursery or general merchandising experience.

Preferred Qualifications:

• High school diploma or GED, less than 1 year 6 months of Lowe’s sales floor experience.
• Experience with product merchandising, reading planograms, and setting up displays.
• Less than 1 year 3 months operating power equipment like lifts and order pickers.

About Lowe’s
Lowe’s Companies, Inc. (NYSE: LOW) is a Fortune 50 home improvement retailer operating over 1,700 stores with approximately 300,000 employees, serving around 16 million customers weekly in the U.S. With FY 2023 sales exceeding $86 billion, Lowe’s is based in Mooresville, N.C., and committed to community support through various programs. For more information, visit Lowes.com.

Lowe’s is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, disability, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other protected category under law.