Merchandising Lead

Walmart; Missouri; On-site; USD 30,000 - 45,000; Full time

Job summary

Walmart is seeking a retail supervisor responsible for providing exceptional customer service and managing associates. This role involves overseeing inventory management and ensuring safety compliance while supporting team collaboration. Ideal candidates will have a background in retail and customer service, with an emphasis on leadership skills.

Benefits

Competitive pay

Performance bonuses

Health benefits

Paid time off

Education assistance

Qualifications

• Must be 18 years or older.
• At least 6 months of retail experience.
• 6 months of customer service experience.

Responsibilities

• Provides member service by addressing needs and guiding purchasing decisions.
• Assists management in supervising associates and training staff.
• Manages supplies and ensures compliance with safety standards.

Skills

Customer Service

Communication

Leadership

Job description

Position Summary

Provides member service by acknowledging the member and identifying member needs, providing guidance and support regarding self-service technology, assisting with purchasing decisions, locating merchandise, resolving issues, and promoting products and services.

Assists management in supervising associates by assigning duties, communicating goals, training, providing guidance, and ensuring compliance with policies. Supports recruiting, hiring, scheduling, coaching, and evaluating staff.

Manages supplies, organizes the sales floor, maintains safety standards, and ensures merchandise presentation according to company policies. Oversees order picking, staging, and inventory management.

Develops and implements processes to meet business needs, ensures compliance with policies, and supports team collaboration and customer service excellence.

Supports a culture of respect, integrity, and excellence by embracing diversity, fostering teamwork, and maintaining high ethical standards.

Delivers results with a customer-first approach, drives continuous improvement, and supports change initiatives.

Benefits

Competitive pay, performance bonuses, health, financial, paid time off, and other benefits including education assistance through Live Better U.

Minimum Qualifications

Must be 18 years or older, with at least 6 months retail experience and 6 months customer service experience.

Preferred Qualifications

Experience leading a team, including hiring, mentoring, evaluating, and managing workload.

Primary Location

2855 Veterans Memorial Pkwy, Saint Charles, MO 63303-3526, United States of America