Merchandising Lead

Sam's Club; Scarborough (ME); On-site; USD 80,000 - 100,000; Full time

Job summary

A leading retail company, Sam's Club, is seeking a Merchandising Lead to enhance member service and support team operations. This role involves supervising associates, managing merchandise, and ensuring compliance with policies while providing excellent customer service. Competitive pay and comprehensive benefits are offered.

Benefits

Performance bonuses

Comprehensive benefits

Health assistance

Paid time off

Education assistance

Qualifications

• Must be 18 years or older.
• 6 months retail experience AND 6 months customer service experience.

Responsibilities

• Provides member service by acknowledging members and identifying their needs.
• Assists management in supervising associates and ensuring compliance with policies.
• Receives, stocks, and organizes supplies and merchandise.

Skills

Customer Service

Team Leadership

Retail Experience

Job description

Join to apply for the Merchandising Lead role at Sam's Club

Base pay range

$22.00/hr - $30.00/hr

Position Summary

Provides member service by acknowledging members and identifying their needs; guiding and supporting members with self-service technology; assisting with purchasing decisions; locating merchandise; resolving issues; and promoting products and services.

Assists management in supervising associates, assigning duties, communicating goals, training, and providing guidance to ensure excellent member service and compliance with policies.

Receives, stocks, and organizes supplies and merchandise, maintains safety and cleanliness, and ensures proper merchandise presentation and product quality.

Develops and implements processes to meet business needs, promotes compliance with policies, and leads team activities, including order staging and customer service.

Offers competitive pay, performance bonuses, and comprehensive benefits including health, retirement, paid time off, education assistance, and other perks.

Minimum Qualifications

• Must be 18 years or older
• 6 months retail experience AND 6 months customer service experience

Preferred Qualifications

• Experience leading a team, including hiring, evaluating, mentoring, and managing workload