(USA) Merchandising Lead

Walmart; Scarborough (ME); On-site; USD 80,000 - 100,000; Full time

Job summary

Walmart is seeking a member service role in Scarborough, Maine. The position involves customer engagement, team supervision, and ensuring compliance with company policies. Ideal candidates will have retail and customer service experience and demonstrate strong leadership skills.

Benefits

Health coverage

401(k)

Paid time off

Education programs

Qualifications

• Must be 18 years or older.
• At least 6 months of retail experience.
• At least 6 months of customer service experience.

Responsibilities

• Provides member service and identifies member needs.
• Assists management with supervising associates.
• Responsible for organizing supplies and maintaining safety standards.

Skills

Customer Service

Team Leadership

Problem Solving

Job description

Position Summary

Provides member service by acknowledging the member and identifying member needs, providing guidance and support regarding self-service technology, assisting with purchasing decisions, locating merchandise, resolving issues, and promoting the company's products and services. Assists management with supervising associates, including assigning duties, communicating goals, training, providing guidance, ensuring compliance, and participating in recruiting and evaluating staff. Responsible for organizing supplies and merchandise, maintaining safety standards, ensuring merchandise presentation, overseeing order picking, and developing processes to meet business needs. Promotes compliance with policies and ethical standards, leads team efforts, and models company values such as respect, integrity, customer service, and excellence.

Benefits include health coverage, 401(k), paid time off, education programs, and more. The hourly wage ranges from $22.00 to $30.00, with additional premiums possible.

Minimum Qualifications

Must be 18 years or older, with at least 6 months of retail experience and 6 months of customer service experience.

Preferred Qualifications

Experience leading a team, including hiring, evaluating, mentoring, and managing workload.

Primary Location

440 Payne Rd, Scarborough, ME 04074-8928, United States of America