Merchandising & Customer Service Lead

Walmart; Kenosha (WI); On-site; USD 32,000 - 43,000; Full time

Benefits offered by this job

Health benefits

401(k) / Stock purchase plan

Paid time off

Education assistance (Live Better U)

Employee discounts

Job summary

Walmart in Kenosha, Wisconsin seeks an associate to deliver dependable member service, maintain attractive displays, and collaborate with teams across departments. You will help customers choose products, restock shelves, and handle returns while upholding store standards.

The role emphasizes teamwork, safety, and a commitment to helping members with their shopping needs in a fast-paced retail environment.

Qualifications

• Must be 18 years of age or older.
• 6 months retail experience AND 6 months customer service experience.

Responsibilities

• Provide member service by identifying needs and guiding purchases.
• Assist management with supervising associates and scheduling.
• Inspect and stock merchandise to maintain sales floor.
• Maintain safety and sanitation per company policies.
• Process returns, signage, pricing and product displays.
• Lead teams and coordinate assignments as needed.
• Oversee club pick up orders and ensure proper staging.
• Promote Walmart products and services to members.

Skills

Merchandising

Customer Service

Supervision

Communication

Ethical Standards

Retail Operations

Job description

Walmart in Kenosha, Wisconsin seeks an associate to deliver dependable member service, maintain attractive displays, and collaborate with teams across departments. You will help customers choose products, restock shelves, and handle returns while upholding store standards.

The role emphasizes teamwork, safety, and a commitment to helping members with their shopping needs in a fast-paced retail environment.