Merchandising & Customer Experience Lead

Sam's Club; Jeffersontown (KY); On-site; USD 34,000 - 45,000; Full time

Job summary

Sam's Club in Jeffersontown, KY is seeking a Retail Associate to help members with product guidance and self-service options. You’ll stock merchandise, ensure a clean sales floor, and support the team in achieving store goals.

The role emphasizes safety, policy compliance, training of associates, and delivering exceptional member experiences. Competitive hourly pay and benefits accompany career growth opportunities.

Qualifications

• Must be 18 years of age or older.
• 6 months retail experience and 6 months customer service experience.

Responsibilities

• Provide member service by acknowledging needs and guiding on self-service technology.
• Assist associates in supervision, training, and enforcing company policies.
• Receive, stock, and merchandise; maintain sales floor per policies.
• Maintain facility safety and follow hazardous materials procedures.
• Set up, price, and organize merchandise; manage claims and returns.
• Lead teams, coordinate work, and support continuous improvement.

Skills

Retail experience

Customer service

Team leadership

Job description

Sam's Club in Jeffersontown, KY is seeking a Retail Associate to help members with product guidance and self-service options. You’ll stock merchandise, ensure a clean sales floor, and support the team in achieving store goals.

The role emphasizes safety, policy compliance, training of associates, and delivering exceptional member experiences. Competitive hourly pay and benefits accompany career growth opportunities.