Merchandising & Customer Experience Associate

Macy's; Farmington (CT); On-site; USD 18,000 - 25,000; Full time

Job summary

Macy's is looking for a Merchandising Colleague to help create an inspiring in-store experience. You will manage merchandise placement, ensure accurate pricing and signage, and keep displays attractive and easy to shop.

You will greet customers warmly, offer product guidance, and work with colleagues across departments to meet sales goals while delivering exceptional service every day. Full-time roles typically schedule 30+ hours per week with weekend shifts required, and associates may perform

Qualifications

• Availability to work days, evenings, weekends, and holidays.

Responsibilities

• Execute merchandise movement and placement strategies to maintain a well-organized, shoppable sales floor.
• Greet customers with genuine hospitality and assist them to find products and information.
• Collaborate with teammates across departments to meet sales goals and ensure accurate pricing and signage.
• Operate point-of-sale technology to complete transactions and support the customer experience.

Skills

Customer service

Communication

Sales-oriented

Hospitality

Teamwork

Tools

POS system

Job description

Macy's is looking for a Merchandising Colleague to help create an inspiring in-store experience. You will manage merchandise placement, ensure accurate pricing and signage, and keep displays attractive and easy to shop.

You will greet customers warmly, offer product guidance, and work with colleagues across departments to meet sales goals while delivering exceptional service every day. Full-time roles typically schedule 30+ hours per week with weekend shifts required, and associates may perform