In-Store Merchandising & Customer Experience Associate

Macy's; Palo Alto (CA); On-site; USD 25,000 - 33,000; Full time

Benefits offered by this job

Merchandise discounts

Performance-based incentives

Annual merit review

Employee Assistance Program

Job summary

Macy’s is seeking a Merchandising Colleague to deliver a seamless in-store experience through merchandise movement, displays, and precise signage. You’ll greet customers, offer expert guidance, and collaborate across departments to hit sales goals.

Join a team focused on hospitality, supporting colleagues, and creating engaging shopping environments while maintaining organized spaces and accurate pricing throughout the day.

Qualifications

• Flexible availability including days, evenings, weekends and holidays.
• Able to greet customers and engage in friendly conversations.
• Read and understand employment policies and safety rules in English.
• Become knowledgeable about products to provide expert guidance.
• Use POS and digital tools to process transactions and support sales.

Responsibilities

• Execute merchandise movement and placement strategies on the floor.
• Maintain well-organized, shoppable displays and accurate pricing signage.
• Greet customers with hospitality and offer assistance to meet needs.
• Collaborate with colleagues across departments to drive sales and store goals.
• Support replenishment, reset floor layouts, and close out shifts with a strong finish.

Skills

Customer focus

Communications

POS experience

Team collaboration

Sales goals

Tools

Point-of-sale systems

Job description

Macy’s is seeking a Merchandising Colleague to deliver a seamless in-store experience through merchandise movement, displays, and precise signage. You’ll greet customers, offer expert guidance, and collaborate across departments to hit sales goals.

Join a team focused on hospitality, supporting colleagues, and creating engaging shopping environments while maintaining organized spaces and accurate pricing throughout the day.