Front-of-Store Merchandising & Guest Experience

Macy's; Tigard (OR); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Employee discount

Loyalty program benefits

Job summary

Macy's is seeking a Merchandising Colleague to deliver an exceptional in-store experience. You will handle merchandise placement, keep displays appealing, and ensure pricing and signage are up to date, while greeting customers with warmth and helping them find what they need.

You will work closely with colleagues across departments to drive sales, maintain a neat sales floor, and contribute to a culture of hospitality. Full-time hours are typical, including weekends.

Qualifications

• Flexible availability including days, evenings, weekends and holidays.
• Able to create connection with customers and colleagues.
• Able to learn about products in the store and provide expert guidance to customers.
• Willing to open credit accounts and share loyalty benefits.
• Read and understand employment policies in English.

Responsibilities

• Greet customers with hospitality and assist to meet their needs.
• Maintain clean, organized, and shoppable displays; ensure accurate pricing and signage.
• Support visual merchandising by updating mannequins, floor layouts, and presentation per directives.
• Recover floor and fitting rooms; replenish merchandise and secure stock.
• Collaborate with departments to achieve sales goals and deliver a welcoming store experience.
• Finish shifts by highlighting Loyalty program benefits and thanking customers.

Skills

Communication

Customer service

Sales goals

Team collaboration

Product knowledge

Tools

POS systems

Job description

Macy's is seeking a Merchandising Colleague to deliver an exceptional in-store experience. You will handle merchandise placement, keep displays appealing, and ensure pricing and signage are up to date, while greeting customers with warmth and helping them find what they need.

You will work closely with colleagues across departments to drive sales, maintain a neat sales floor, and contribute to a culture of hospitality. Full-time hours are typical, including weekends.