Merchandising Coordinator – Product Launch & Analysis

DC International; Carrollton (TX); Ibrido; USD 45.000 - 60.000; Tempo pieno

Descrizione del lavoro

Coverstore is seeking a Merchandising Assistant to join our cross-brand team, focusing on Coverstore with insights from Leatherology. You’ll manage product launches, pricing, and digital merchandising, bridging between product planning and Customer Care.

The role offers a hybrid schedule (3 days in the Carrollton, TX office) with a Monday–Friday 8:30am–5:30pm framework and opportunities to influence assortment planning and forecasting.

Competenze

• Bachelor’s degree in merchandising or related field.
• 1-2 years professional merchandising experience preferred.
• Proficiency with Microsoft Office and productivity tools.
• Excellent written and verbal communication skills.
• Strong analytical thinking and data interpretation abilities.
• Attention to detail and strong organizational skills.
• Ability to work independently or in teams.
• Thrives in a fast-paced environment with shifting priorities.
• Self-motivated with initiative and accountability.
• Strong customer service orientation and ability to explain product details.
• Positive attitude and eagerness to learn.

Mansioni

• Serve as the primary product expert and first contact for Customer Care on product-related questions.
• Triage, research, and resolve daily inquiries regarding product information, specifications, fitment, and compatibility; elevate complex issues as needed.
• Conduct regular product training sessions with Customer Care, including training for all new product launches.
• Build and maintain internal product knowledge resources (FAQs, fitment guides, spec sheets).
• Approve customer reviews weekly; report key findings to the team monthly.
• Input new SKU data and maintain accurate product information from features, specifications, and dimensions.
• Support product launches by compiling assets to go live on all channels.
• Audit live product pages post-launch to verify copy, images, pricing, and specs across channels.
• Work with merchants and marketing to implement price changes and markdowns for seasonal promotions.
• Execute price changes and audit pricing live on site after adjustments.
• Analyze sales performance and inventory to select best products for emails.
• Assist Category Managers with weekly sales analysis, data compilation, forecasting, and inventory management.
• Research industry trends to update data for new products on-site mapping.
• Order product samples timely for testing or photoshoots and maintain sample room.

Conoscenze

Merchandising experience

Communication skills

Critical thinking

Attention to detail

Teamwork

Adaptability

Self-motivation

Customer service

Positive attitude

Formazione

Bachelor’s degree in merchandising or related field

Strumenti

MS Office (Word, Excel, PowerPoint, Outlook)

Descrizione del lavoro

Coverstore is seeking a Merchandising Assistant to join our cross-brand team, focusing on Coverstore with insights from Leatherology. You’ll manage product launches, pricing, and digital merchandising, bridging between product planning and Customer Care.

The role offers a hybrid schedule (3 days in the Carrollton, TX office) with a Monday–Friday 8:30am–5:30pm framework and opportunities to influence assortment planning and forecasting.