Hybrid Product Merchandiser & Launch Support

Paycom - ATS; Carrollton (TX); Hybrid; USD 42,000 - 65,000; Full time

Job summary

Leatherology is seeking a Merchandising Assistant to join our cross-brand Merchandising team, focusing on Leatherology.com and supporting our Coverstore collaboration. You’ll manage product launches, pricing, and digital merchandising while bridging to Customer Care for product knowledge.

You’ll collaborate on assortment planning, forecasting, and SKU data, ensuring accurate copy, pricing, and assets across channels.

Qualifications

• Bachelor’s degree in merchandising or related field.
• 1-2 years professional merchandising experience preferred.
• Proficient in Microsoft Office and productivity tools.
• Excellent oral and written communication; strong grammar.
• Proven critical thinking skills and ability to analyze large datasets.
• Strong attention to detail and organizational skills.
• Work well independently or in teams.
• Thrive in a fast-paced environment where deadlines and priorities may change.
• Self-motivated; willingness to take initiative, take responsibility, and be proactive in tackling projects.
• Strong service orientation with the ability to explain product details clearly to non-merchandising audiences.
• Positive attitude with an eagerness to learn.

Responsibilities

• Serve as the primary product expert and the first point of contact for the Customer Care team on all product-related questions.
• Triage, research, and resolve daily inquiries regarding product information, specifications, fitment, and compatibility; elevate complex issues to Category Managers as needed.
• Conduct regular product training sessions with the Customer Care department, including dedicated training for all new product launches.
• Build and maintain internal product knowledge resources (FAQs, fitment guides, spec sheets).
• Approve customer reviews weekly; aggregate results and report key findings and opportunities to the team monthly.
• Input new SKU data and maintain accurate product information from features, specifications, and dimensions.
• Support product launches by compiling all necessary assets to make sure they successfully go live on all channels.
• Audit live product pages post-launch to verify accuracy of copy, images, pricing, and specifications across all channels.
• Work with merchants and marketing to implement price changes and markdowns for seasonal promotions.
• Execute price changes and audit pricing live on site after any adjustments are taken for price changes, closeouts, or sales promotions on all channels.
• Analyze sales performance and inventory standing to select the best products to showcase in emails.
• Assist Category Managers with weekly sales analysis, business reports, data compilation, forecasting, and inventory management.
• Research industry trends to collect and update application data for new products in the market for accurate on-site mapping.
• Order product samples in a timely manner for testing or photoshoots and maintain sample room organization.

Skills

Communication skills

Attention to detail

Teamwork

Time management

Proactive

Self-motivated

Service orientation

Positive attitude

Education

Bachelor’s degree in merchandising or related field

Tools

Microsoft Office

Job description

Leatherology is seeking a Merchandising Assistant to join our cross-brand Merchandising team, focusing on Leatherology.com and supporting our Coverstore collaboration. You’ll manage product launches, pricing, and digital merchandising while bridging to Customer Care for product knowledge.

You’ll collaborate on assortment planning, forecasting, and SKU data, ensuring accurate copy, pricing, and assets across channels.