Merchandising Coordinator

Reis-Nichols Jewelers; Indianapolis (IN); On-site; USD 42,000 - 52,000; Full time

Benefits offered by this job

401K

Disability Insurance

Health Savings Account

Job summary

Reis-Nichols Jewelers, a high-end luxury retailer in the Indianapolis area, seeks a Merchandising Coordinator to support inventory processing, special orders, tagging, appraisals, and related duties.

The role emphasizes accuracy, honesty, and teamwork, with daily tasks coordinated through the Merchandising Director. Typical hours are Monday through Friday 8:30-5:00, with weekends and longer hours during peak times.

Qualifications

• Team orientation with excellent customer service and attention to detail.
• Strong organizational skills and ability to multi-task with efficiency.
• Proficient in common office software and data entry accuracy.
• Must be authorized to work in the United States on a full-time basis.

Responsibilities

• Process inventory, record receipts, and attach tags to merchandise.
• Fulfill special orders and prepare items for showroom display.
• Maintain consigned inventory, price items, and reconcile discrepancies.
• Enter purchase orders, monitor status, and communicate delays to leadership.
• Prepare appraisals with gemologist oversight and support vendors as needed.
• Perform physical inventory counts and assist during peak periods.

Skills

Teamwork

Customer service

Attention to detail

Information gathering

Interpret information

Multi-tasking

Time management

Vendor communication

Trustworthiness

Office software

Education

High school diploma

Some college

Jewelry industry knowledge

Tools

Office software

Job description

Reis-Nichols has an opening for a Merchandising Coordinator to support the organization by processing inventory, placing special orders, taking physical inventory, tagging inventory, typing appraisals, etc. The successful candidate will demonstrate the ability to concentrate on the task at hand, perform accurately, and meet productivity goals of the department.

Various activities and tasks are performed in this department, and daily responsibilities may shift from time to time as requested by the Director of Merchandising. The ability to work with other members of the department as a functioning team is critical.

Because of the high volume of expensive merchandise flowing through this department, the Merchandising Coordinator must always demonstrate a high degree of honesty and trustworthiness.

About the Job:

• Special Order Diamonds/Gemstones: Assists Gem Lab Manager and Sales Associates in fulfilling customer inventory requests. Works with the Sales team to do what is necessary to get the sale while protecting RN interests & margins.
• Receive and Process Inventory: Quality check merchandise received against purchase orders. Process inventory receipts, and print and attach the necessary inventory tags. Receive trade-in items and returns, check quality to make sure the merchandise is up to company standards, establish pricing from appropriate personnel, and prepare items for sale on the showroom floor.
• Consigned Inventory: Maintain documents for consigned inventory, report sales and request invoices, follow up, reconcile and communicate with vendors. Return consigned items as needed.
• Purchase orders: Enter purchase orders into system, monitor order status and report delays to the Director of Merchandising. Place orders at the direction of the Buyers or Director of Merchandising.
• Special orders: Place, enter, monitor, update, and price special orders in a timely manner. Receive, process and prepare special orders for Guest Services to process. Notify Director of Merchandising when discrepancies occur.
• Vendor Communication: Request quotes from vendors and monitor vendor pricing to identify discrepancies. Correspond with vendors on overdue purchase orders. Work with vendors on repairs and returns.
• Physical Inventory Counts: Prepare for, perform, and reconcile physical inventory counts according to the corporate schedule and in an accurate and timely manner.
• Appraisals: Prepare appraisals accurately and on a timely basis for signature by a company gemologist. Research any that need updating.
• Backup: Serve as a backup and additional support for other Merchandising personnel. While the above functions may be divided and assigned to various individuals, all employees in the Merchandising department may be called upon to perform any or all of these activities at any given time.
• Misc.: Other duties as assigned

Typical work hours are Monday thru Friday 8:30-5:00. Weekends & longer work hours will be expected during peak times.

Necessary Skills, knowledge and behaviors:

• Ability to work well in a team environment, have a positive attitude, and excellent customer service skills
• Attention to detail and strong accuracy
• Ability to gather information, interpret information, and make informed decisions
• Good organizational skills and ability to multi-task with a high level of efficiency
• Excellent time management and attention to deadlines
• Ability to work well with both employees and outside contacts, such as vendors
• Demonstration of trustworthiness
• Proficient computer skills, particularly in Office Products

Requirements:

• High school diploma or equivalent
• Applicants must be currently authorized to work' in the United States on a full-time basis

Special Consideration Given to Applicants With:

• Some college experience or college degree preferred
• Prefer some jewelry industry knowledge

Physical Demands:

• Dexterity in using computers, phones, and other office equipment
• Requires long periods of sitting or standing and climbing of stairs
• Some carrying of packages and boxes of inventory (up to 20 pounds)

Company Provides:

• All industry knowledge and product training provided, including continuing education

About Reis-Nichols Jewelers

Reis-Nichols Jewelers is a high end, luxury retailer and is one of the nation’s largest and most respected privately held retail jewelers in the country. Their rich history in the jewelry industry dates back to 1919. A family owned business who values their employees and embodies their cultural motto -Work Hard, Have Fun, and Take Care of Each Other.

In addition to being a destination for the perfect engagement ring, Reis-Nichols designs and manufactures one-of-a-kind jewelry and has professional watchmakers in their certified watch repair facilities. Reis-Nichols is also an authorized retailer to many internationally known luxury brands such as Rolex, Patek Philippe, David Yurman, Roberto Coin, Mikimoto, JB Star, Cartier, Breitling and Tag Heuer, to name but a few.

With two locations in the greater Indianapolis region, they are the area’s premier jeweler with a focus on providing personalized service. Their free-standing flagship store exceeds 11,000 square feet and is located on the north side in the luxury retail shopping district of Indianapolis. The Greenwood location is the destination for south-side clientele and is located just south of Greenwood Park Mall.

Reis Nichols offers the following competitive benefits to employees who meet the necessary eligibility requirements:

• 401K
• Disability Insurance
• Health Saving Account w/wellness incentive