Hospitality Coordinator (Seasonal)

Reis-Nichols Jewelers; Indianapolis (IN); Vor Ort; USD 24.000 - 30.000; Vollzeit

Zusammenfassung

Reis-Nichols Jewelers in Indianapolis, IN, seeks a Seasonal Hospitality Coordinator to support sales staff and greet customers with a warm welcome. This role directs customers to the right person or area and coordinates while-you-wait services like jewelry cleaning and watch battery replacements.

The ideal candidate is outgoing, personable, and detail oriented with strong verbal and written communication. This full-time seasonal position offers opportunities to thrive in a luxury retail

Qualifikationen

• High School diploma or equivalent required.
• 1–2 years of customer service experience preferred.
• Some college or college degree preferred.

Aufgaben

• Provides exceptional customer service to clients and sales personnel to enhance the customer experience.
• Directs questions to the appropriate person or area to meet customer needs.
• Coordinates while-you-wait services such as jewelry cleaning and watch battery replacements.
• Directly supports and assists sales personnel in working with, retrieving, tracing, and/or checking merchandise.
• Other duties as assigned.

Kenntnisse

Team player

Attention to detail

Problem solving

Time management

Organization

Customer service

Self-motivated

Communication skills

Ausbildung

High School Diploma or equivalent

Some college or college degree preferred

Jobbeschreibung

Position:Hospitality Coordinator (Seasonal)

Location: Indianapolis, IN

Job Id:467

# of Openings:1

As a leader in the jewelry industry, our mission is to create exceptional customer experiences in a culture of integrity and respect. We promise high-quality merchandise and brands, and as a recipient of the Best Places to Work in Indiana, we strive to provide a dynamic environment in which employees can thrive and grow.

The Seasonal Hospitality Coordinator position is a key customer-facing role that provides direct support to the sales staff in varying capacities. The Hospitality Coordinator is responsible for establishing a positive impression while customers are in the store. This role will ensure customers are directed to the appropriate person or area of the store that will meet their needs. Additionally, this role will coordinate while-you-wait services such as jewelry cleaning and watch battery replacements. Well-qualified candidates for this full-time opportunity will be outgoing, personable, and be very detail orientated. Solid verbal and written communication skills are a must.

Essential Functions:

• Provides exceptional customer service to clients and sales personnel to enhance the customer experience and assist with meeting company revenue goals.
• Fields and directs questions about some of the finest luxury brands in the industry, including Rolex, David Yurman, Cartier, John Hardy, Roberto Coin, Patek Philippe, Marco Bicego, Mikimoto Pearls, Breitling, TAG Heuer, and more
• Provides direct assistance to customers, creating a welcoming and inviting environment.
• Directly supports and assists sales personnel in working with, retrieving, tracing, and/or checking merchandise.
• Other duties as assigned

Requirements:

• High School Diploma or equivalent required
• 1-2 years customer service experience preferred
• Some college or college degree preferred
• Retail experience in a luxury setting preferred

Necessary skills, knowledge, and behaviors:

• Ability to work well in a team environment with a positive attitude
• Attention to detail & strong accuracy.
• Ability to gather information, interpret information, problem solve and make informed decisions.
• Good organizational skills & ability to multi-task with a high level of efficiency.
• Excellent time management & attention to deadlines.
• Be service oriented and consistently meet & exceed expectations.
• Be self-directed and motivated to accomplish departmental goals and objectives.

Physical Demands:

This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, phones, photocopiers, filing cabinets and fax machines.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performin

This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, phones, photocopiers, filing cabinets and fax machines. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performin g the duties of this job, the employee is regularly required to talk or listen. The employee frequently is required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms. Position may also involve sitting for extended periods of time, climbing stairs, and standing for extended periods of time.

About Reis-Nichols Jewelers

Reis-Nichols Jewelers is a high end, luxury retailer and is one of the nation’s largest and most respected privately held retail jewelers in the country. Our rich history in the jewelry industry dates back to 1919. We are a family-owned business who values their employees and embodies our cultural motto - Work Hard, Have Fun, and Take Care of Each Other. Reis-Nichols is a trusted leader in luxury relationships, focused on life’s celebrations, empowering our people to create meaningful “Wow” moments & to provide legendary service. As a recipient of the Best Places to Work in Indiana for 3 consecutive years, 2021, 2022, and 2023, we strive to provide a dynamic environment in which employees can thrive and grow.

In addition to being a destination for the perfect engagement ring, Reis-Nichols designs and manufactures one-of-a-kind jewelry and has professional watchmakers in their certified watch repair facilities. Reis-Nichols is also an authorized retailer to many internationally known luxury brands such as Rolex, David Yurman, Cartier, Roberto Coin, Mikimoto, JB Star, Cartier, Breitling and Tag Heuer, to name but a few.

With two locations in the greater Indianapolis region, we are the area’s premier jeweler with a focus on providing personalized service. Our free-standing flagship store exceeds 11,000 square feet and is located on the north side in the luxury retail shopping district of Indianapolis. The Greenwood location is the destination for south-side clientele and is located just south of Greenwood Park Mall.