Merchandising ASM: Lead Store Ops & Customer Experience

Lowe's; Waynesville (NC); On-site; USD 52,000 - 76,000; Full time

Job summary

Lowe’s in Waynesville, NC is seeking a Merchandising Assistant Store Manager to lead a team, ensure a safe, clean, and well-stocked store while driving sales and margins. You’ll optimize coverage based on customer flow and demand, and coach associates to uphold safety and service standards.

The role partners with store leadership and district staff to meet service, sales, and operational goals, with occasional rotations through Specialty and Operations for development.

Qualifications

• 2 years of experience leading associates in a retail environment.
• 3 years of experience working in a fast-paced, cross-functional work environment.
• 1 year of experience performing manager-on-duty responsibilities, including management of daily store operations and processes within and beyond assigned areas of responsibility.
• Experience using Microsoft Office Suite.
• Ability to obtain sales related licensure or registration as may be required by law.

Responsibilities

• Anticipating customer flow and work demand and redirecting efforts and schedules to ensure proper coverage when and where needed.
• Planning for spikes in sales and ensuring the store has the in-stock position to support the demand.
• Conducting safety walks, monitoring use of store power equipment, and coaching associates around safe work practices.
• Lead a team to deliver exceptional service and a clean, safe, well-stocked store while achieving sales and margin goals.
• Collaborate with peers on the store leadership team as well as District Manager and Area support staff to meet service, sales, and operational objectives.
• May rotate through Specialty and Operations assignments for cross-training and development.

Skills

Retail leadership

Cross-functional work

Manager-on-duty

Microsoft Office

Sales licensure

Education

Bachelor's degree

Tools

Project Tool

Genesis

M2O

Thin Client

Job description

Lowe’s in Waynesville, NC is seeking a Merchandising Assistant Store Manager to lead a team, ensure a safe, clean, and well-stocked store while driving sales and margins. You’ll optimize coverage based on customer flow and demand, and coach associates to uphold safety and service standards.

The role partners with store leadership and district staff to meet service, sales, and operational goals, with occasional rotations through Specialty and Operations for development.