Merchandiser & Customer Experience Specialist

Total Wine & More; Henderson (NV); On-site; USD 2,066,400 - 2,755,200; Full time

Benefits offered by this job

Paid Time Off

Generous store discounts

Health care plans (medical, dental,Rx,

401(k)

HSA

FSA

Disability & life insurance

Paid parental leave

Pet insurance

College tuition assistance

Career development & product training

Consumer classes

Job summary

Total Wine & More in Henderson, NV is seeking store team members, named Merchandiser, to deliver excellent customer service, maximize product inventory, and support online business operations including curbside pickup and delivery when assigned.

The role involves greeting customers, stocking displays, participating in wine, spirits and beer training, following safety rules, and complying with alcohol laws. A flexible schedule, including evenings and weekends, is required.

Qualifications

• High school diploma or equivalent preferred.
• 1–3 years of experience, 1+ years in a retail setting preferred.
• Familiarity with point-of-sale systems and inventory management software.
• Ability to work a flexible schedule as business requires, including evenings and weekends.

Responsibilities

• Maximize product inventory, including processing freight, organizing and distributing inventory, pulling and stocking merchandise, building displays and end caps, placing signage, and supporting digital business operations by fulfilling orders and assisting with in-store and curbside pick-up and delivery services.
• Deliver exceptional service and a personalized experience by greeting customers, engaging to build relationships, and informing about products and services.
• Participate in wine, spirits, and beer training to build product knowledge.
• Maintain knowledge of advertisements, promotions, and loyalty programs.
• Maintain safety and cleanliness standards across the store.
• Ensure adherence to all applicable laws and regulations related to the sale of alcohol and maintain a safe and compliant store environment.

Skills

Customer service

Teamwork

Flexible schedule

Education

High school diploma or equivalent

Tools

Point-of-sale systems

Inventory management software

Job description

Total Wine & More in Henderson, NV is seeking store team members, named Merchandiser, to deliver excellent customer service, maximize product inventory, and support online business operations including curbside pickup and delivery when assigned.

The role involves greeting customers, stocking displays, participating in wine, spirits and beer training, following safety rules, and complying with alcohol laws. A flexible schedule, including evenings and weekends, is required.