Merchandiser & Customer Experience Associate

totalwine; Brentwood (MD); On-site; USD 18,000 - 26,000; Full time

Benefits offered by this job

Paid Time Off

Generous store discounts

Health care plans

401(k)

Disability & life insurance coverage

Paid parental leave

Pet insurance

College tuition assistance

Job summary

Total Wine & More in Brentwood, MD is hiring a versatile Store Team Member to help maximize inventory, assist online orders, and deliver a positive shopping experience. You may handle merchandising, front-end tasks, and other duties as needed, with internal title of Merchandiser reporting to store management.

We offer a comprehensive benefits package including PTO, generous discounts, health plans, 401(k), HSA, and life insurance.

Qualifications

• High school diploma or equivalent preferred.
• 1-3 years of experience, 1+ in retail preferred.
• Familiarity with point-of-sale systems and inventory management software.
• Ability to work a flexible schedule including evenings and weekends.

Responsibilities

• Maximize product inventory, process freight, stock merchandise and support digital operations.
• Greet customers, build relationships, and inform about products and services.
• Participate in wine, spirits, and beer training to build product knowledge.
• Maintain knowledge of promotions and loyalty programs.
• Ensure safety and cleanliness, follow laws for alcohol sales.
• Load and deliver orders safely if delivery is an essential function.

Skills

Retail experience

POS familiarity

Inventory management

Customer service

Flexible schedule

Education

High school diploma or equivalent

Tools

POS software

Inventory software

Job description

Total Wine & More in Brentwood, MD is hiring a versatile Store Team Member to help maximize inventory, assist online orders, and deliver a positive shopping experience. You may handle merchandising, front-end tasks, and other duties as needed, with internal title of Merchandiser reporting to store management.

We offer a comprehensive benefits package including PTO, generous discounts, health plans, 401(k), HSA, and life insurance.