Merchandise Team Lead — Lead Service, Stock & Store Ops

Buc-ee's Mount Crawford LLC; Mount Crawford (VA); On-site; USD 28,000 - 40,000; Full time

Benefits offered by this job

Medical

Dental

Vision

3 Weeks Paid Time Off

401k 100% Match up to 6%

Job summary

Buc-ee's Mount Crawford LLC is seeking a Gift/Merchandise Team Leader to drive a clean, friendly, and in-stock store experience. The role emphasizes leadership, safety, and customer service while guiding team members during late afternoon and evening shifts.

You will supervise store personnel, ensure compliance with laws, and coordinate with the General Manager. Experience in retail or management is preferred.

Qualifications

• Retail or management experience preferred.
• Extended standing up to 8–12 hours.
• Excellent customer service skills.

Responsibilities

• Lead the Gift/Merchandise team to deliver a clean, friendly, in-stock experience.
• Manage store personnel and protect quality.
• Promote customer service and resolve issues professionally.
• Communicate with the Store General Manager and employees.
• Ensure safety rules and regulations are followed.
• Work late afternoons/evenings and weekends/holidays.

Skills

Retail experience

Management experience

Customer service

Team leadership

Flexible schedule

Attendance

Job description

Buc-ee's Mount Crawford LLC is seeking a Gift/Merchandise Team Leader to drive a clean, friendly, and in-stock store experience. The role emphasizes leadership, safety, and customer service while guiding team members during late afternoon and evening shifts.

You will supervise store personnel, ensure compliance with laws, and coordinate with the General Manager. Experience in retail or management is preferred.