Gift & Merchandise Team Lead - Retail Ops & Service

Buc-ee's, Ltd.; Temple (TX); Hybrid; USD 26,000 - 37,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

Paid time off

401k 100% match up to 6%

Job summary

Buc-ee's, Ltd. in Temple, TX is seeking a Gift/Merchandise Team Lead to drive a clean, friendly, and well-stocked store experience.

You will lead store personnel, manage shifts, and ensure top customer service during busy late-afternoon and evening hours. The role requires solid experience in retail or management, ability to work weekends and holidays, and a willingness to handle POS systems and daily reports.

Qualifications

• High school diploma or equivalent preferred.
• Retail or management experience preferred.
• Ability to work late afternoon/evening shifts, weekends and holidays.

Responsibilities

• Lead store personnel and maintain a clean, friendly, and in-stock experience.
• Handle customer issues in a friendly and professional manner.
• Communicate with Store General Manager and staff.
• Manage rotating day/night shifts.
• Ensure safety rules and regulations are followed.
• Perform essential duties during peak store hours.

Skills

POS systems

Cash handling

Customer service

Shift coordination

Team leadership

Education

High school diploma or equivalent

Tools

POS devices

Job description

Buc-ee's, Ltd. in Temple, TX is seeking a Gift/Merchandise Team Lead to drive a clean, friendly, and well-stocked store experience.

You will lead store personnel, manage shifts, and ensure top customer service during busy late-afternoon and evening hours. The role requires solid experience in retail or management, ability to work weekends and holidays, and a willingness to handle POS systems and daily reports.