Gift Team Lead

Buc-ee's Ltd; Hillsboro (TX); In loco; USD 38.000 - 52.000; Tempo pieno

Descrizione del lavoro

Buc-ee's Ltd is seeking a Gift/Merchandise Team Leader to provide strong leadership and ensure a clean, friendly, and in-stock store experience. You will supervise team members, manage shift duties, and communicate with the general manager to uphold safety and service standards.

The role typically involves late afternoon and evening shifts, including weekends and holidays, with opportunities for advancement within a fast-paced retail environment.

Competenze

• High school diploma or equivalent preferred.
• Retail or management experience preferred.
• Familiarity with Point Of Sale devices and basic transaction handling.

Mansioni

• Lead and supervise Gift/Merchandise team during shifts.
• Reconcile shift reports and ensure accuracy.
• Resolve customer issues in a friendly, professional manner.

Conoscenze

Leadership

Customer service

POS knowledge

Team supervision

Communication

Formazione

High school diploma or equivalent

Strumenti

POS systems

Descrizione del lavoro

Overview

The Gift/Merchandise Team Leader delivers assertive leadership to promote a Clean, Friendly, and In-Stock experience to every customer. The Gift/Merchandise Team Lead should have ability to manage store personnel, protect quality, and promote customer service. Gift/Merchandise Team Leaders typically work late afternoon and evening shifts including most weekends and holidays.

Essential Job Functions

• Illustrate competent knowledge of various Point Of Sale and transaction devices
• Reconcile multiple shift reports
• Resolve customer issues in a friendly and professional manner
• Assign and inspect elements listed on shift duty list
• Communicate professionally with the Store General Manager and employees
• Understand and apply federal, state, and local laws as they apply to retail sales and general employment matters
• Assure safety rules and regulations are implemented and followed
• Ability to work on the store’s busiest days
• Ability to work a rotating schedule that alternates between day and night
• Maintain Regular and prompt attendance
• Effectively and efficiently complete tasks
• Interact professionally with team members
• Ability to work in a fast paced, high pressure environment
• Prolonged walking or standing for 8-12 continuous hours
• Employee must be able to perform essential functions of the job with or without reasonable accommodation

Position Requirements

• High school diploma or equivalent preferred
• Retail or management experience preferred
• Frequent bending, stooping, crouching, reaching, balancing, pushing, pulling (e.g. ice cart with 50 or more 20 lb. bags of ice, and lifting product or material weighing 40 lbs. or more)

Joining our team puts you on a path where opportunity for advancement is available.

Buc-ee's, Ltd. is an Equal Opportunity Employer

We aren’t just a job – we are your career destination and the first steps of your career journey start here. Whether your path is corporate or retail, or you’re not sure, step inside to see a culture that is both committed and inspiring.

What we are looking for.. We are looking for passionate, dedicated and determined, customer focused people to join our team! Ever since our inception in 1982, we have been committed to providing a clean, friendly, and in stock experience for our customers. Regardless of where you may find us, if the store is big or small, near or far, the mission remains the same.